Online Account Services Representative

AIL; United States; Remote; USD 22,000 - 56,000; Full time

Benefits offered by this job

Monthly bonuses

Licensing support

Remote work

Job summary

AO Globe Life is hiring for a remote role supporting individuals and families across the United States. You’ll start with hands-on training, handle inbound client leads, and grow through mentorship in a home-based setting.

This position suits recent graduates in business, marketing, or communications, or anyone who loves people-centered service. A strong work ethic and US work authorization are essential for success.

Qualifications

• Willingness and ability to obtain required state licensing, if applicable.
• A self-starter mindset with strong organizational skills.
• Strong communicators with solid interpersonal skills.
• Confident in virtual meetings and familiar with digital tools.
• Reliable internet and a Windows laptop/PC with webcam.
• Customer service background helpful but not required.
• A heart for helping people and supporting a purpose-driven mission.
• Authorized to work in the United States.

Responsibilities

• Meet with clients virtually over Zoom to discuss their needs.
• Maintain accurate digital documentation and manage follow-up communication.
• Provide attentive, client-first service.
• Engage in ongoing training, mentorship, and professional growth.
• Walk clients through enrollment clearly and professionally.
• Guide individuals and families through personalized supplemental benefit options.
• Build lasting client relationships.

Skills

Licensing prep

Remote work

Communication skills

Organizational skills

Tech savvy

US work authorization

Tools

Windows laptop

Webcam

Job description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

The Role Involves

• Meet with clients virtually over Zoom to discuss their needs
• Maintain accurate digital documentation and manage follow-up communication
• Provide attentive, client-first service
• Engage in ongoing training, mentorship, and professional growth
• Walk clients through enrollment clearly and professionally
• Guide individuals and families through personalized supplemental benefit options
• Build lasting client relationships

What You’ll Need

• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills
• Confident in virtual meetings and familiar with digital tools
• Reliable internet and a Windows laptop/PC with webcam
• Customer service background helpful but not required
• A heart for helping people and supporting a purpose-driven mission
• Authorized to work in the United States

What’s In It for You

• Inbound client interest — no cold outreach
• Monthly and quarterly bonuses
• 100% remote with flexible hours
• Growing income through renewals
• Full training and licensing support
• A real path into leadership
• Weekly, performance-based earnings
• 3% equity opportunity for eligible team members
• Supportive, people-first team culture

About Us
AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.