Virtual Account Services Representative

AO Globe Life; Columbus (GA); Remote; USD 4,600 - 16,000; Full time

Benefits offered by this job

Bonuses (monthly)

Bonuses (quarterly)

Equity 3%

Training & licensing

Inbound leads only

Remote work

Career growth path

Weekly pay

Job summary

AO Globe Life is hiring for a fully remote, independent contractor role. The position targets recent graduates in business, marketing, or communications, or anyone who thrives in a service-first environment.

Comprehensive training and mentorship are provided, with inbound leads and a focus on client-centered service. You'll conduct virtual consultations, present supplemental benefits, and build lasting client relationships from anywhere in the United States.

Qualifications

• A self-starter mindset with strong organizational skills.
• Strong communicators with solid interpersonal skills.
• Passionate about helping others and contributing to a mission-driven organization.
• Reliable internet and a Windows laptop/PC with webcam.
• Able to obtain any necessary professional licensing, where applicable.
• Confidence with virtual meetings and everyday digital tools.
• Authorized to work in the United States.

Responsibilities

• Maintain accurate digital documentation and manage follow-up communication.
• Take part in continued mentorship and team development.
• Support the enrollment process from start to finish with professionalism.
• Present supplemental benefit options tailored to each individual or family.
• Conduct virtual consultations with clients via Zoom.
• Build lasting client relationships.
• Focus on delivering excellent, client-centered service.

Skills

Self-starter mindset

Strong communicator

People-centered

Reliable internet

Licensing readiness

Tech-savvy for virtual meetings

Authorized to work in US

Prior customer service a plus

Tools

Windows laptop with webcam

Job description

AO Globe Life is hiring for this position to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or for individuals who thrive in a people-centered, service-first environment. With comprehensive training, inbound client interest, and a structured mentorship program, you’ll have the support needed to build a meaningful, long-term career from anywhere in the United States.

Key Responsibilities

• Maintain accurate digital documentation and manage follow-up communication
• Take part in continued mentorship and team development
• Support the enrollment process from start to finish with professionalism
• Present supplemental benefit options tailored to each individual or family
• Conduct virtual consultations with clients via Zoom
• Build lasting client relationships
• Focus on delivering excellent, client-centered service

Qualifications

• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills
• Passionate about helping others and contributing to a mission-driven organization
• Reliable internet and a Windows laptop/PC with webcam
• Able to obtain any necessary professional licensing, where applicable
• Confidence with virtual meetings and everyday digital tools
• Authorized to work in the United States
• Prior customer service or consultative experience is a plus, not required

What We Offer

• Monthly and quarterly bonuses
• Equity opportunity (3%) for those who qualify
• Full training and licensing provided
• 100% remote role with flexible scheduling
• Inbound leads only — no cold calling
• A team culture built around people, not just numbers
• A clear path toward leadership roles
• Renewal-based income growth opportunities
• Weekly pay based on performance

About AO Globe Life

For over 70 years, AO Globe Life has helped protect working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first organization, we’re committed to integrity, flexibility, and empowering our team to thrive.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.