Oncology Treatment Scheduler

Intermountain Health; Layton (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a detail-oriented Surgery Scheduler to manage and coordinate surgical schedules at their Layton facility. This role involves interacting with patients, ensuring all necessary pre-operative processes are completed, and maintaining communication with medical staff. The ideal candidate will have a strong background in medical registration and billing, alongside excellent customer service skills. Join a team that prioritizes wellness and offers a comprehensive benefits package, fostering a supportive work environment that values your contributions and growth.

Benefits

Generous benefits package

Wellness programs

Flexible work hours

Qualifications

• Two years of medical registration, billing, or scheduling experience.
• Working knowledge of office software and customer service.

Responsibilities

• Manage surgery schedules and coordinate with providers and patients.
• Obtain authorizations and verify insurance coverage for procedures.

Skills

Medical registration

Billing and collection

Customer service

Health insurance knowledge

EMR experience

Bilingual - Spanish

Knowledge of medical terminology

CPT/ICD codes knowledge

Education

Associate's Degree

Tools

Word processing software

Spreadsheet software

Email programs

Calendaring programs

Job description

Job Description:

Creates and manages provider’s surgery schedules, including in office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow up. Uses provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders. Meets with pre-op patients to explain the surgery process.

Scope

• Creates and manages provider’s surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling and/or clinical follow up on these schedules. Uses Provider power plans to ensure all necessary orders are proposed, signed off and sent for hospital orders.
• Obtains authorization for surgeries/hospital procedures by researching coverage and obtain prior auth for them. Verifies eligibility and benefits. Coordinates referral for patients that will go out of network. Point of contact for surgery authorization questions. Obtain proper CPT code from provider for authorization.
• Proposes iCentra requirements to create a pre-surgical FIN# and to create required surgical scheduling card for the Hospital scheduler to pull the case information, where applicable.
• Coordinate with the provider to ensures all necessary surgical/procedure equipment is requested for any special item that needs to be pulled from Hospital supplies or special equipment that needs to be brought in by surgical supply Reps. Coordinates any necessary Hospital items with nursing staff at the Hospital. Calls in surgical/procedure order for Providers the Hospital surgery/procedure scheduler day before cases.
• Meets with surgery/procedure patients to explain the process. This includes pre-op labs, tests, or any pre-requisite that needs prior attention. Coordinates with Providers and Medical Staff any red flag pre-operative health concerns for patient safety.
• Scan and Document process in patient charts and relay cost estimations. Investigate billing disputes for surgery/procedure.
• Additional duties may vary by specialty.
• Position is only approved for certain specialties. Check with Medica Group leadership on approved specialties.

Minimum Qualifications

• Two years of medical registration, billing, collection, scheduling, or insurance experience,
• Two years of customer service experience
• Working knowledge of word processing, spreadsheet, email, and calendaring programs.

Preferred Qualifications

• Associate's Degree. Degree must be obtained through an accredited institution. Education is verified.
• Two years at Intermountain Health as a PSR, MA or similar position
• Two years of experience working with patient access or two years of experience in and extensive knowledge in the health insurance industry (Commercial Insurances, Medicare, and Medicaid); health claims billing or Third Party contracts.
• EMR experience
• Bi-lingual - Spanish speaking
• Knowledge of medical terminology
• Versed in CPT/ICD codes

Physical Requirements:

Physical Requirements

• Interact with others requiring the employee to listen and understand verbal communication and be able to effectively communicate information.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

Intermountain Health Layton Hospital

Work City:

Layton

Work State:

Utah

Scheduled Weekly Hours:

10

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$19.27 - $29.33

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we usethe artificial intelligence ("AI") platform, HiredScore to improve your job application experience.HiredScore helps match your skills and experiences to the best jobs for you. WhileHiredScore assists in reviewing applications, all final decisions are made byIntermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.