Oncology Treatment Scheduler

Intermountain Healthcare; Layton (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Surgery Scheduler to manage and coordinate surgical schedules, ensuring all necessary preparations are in place for patient safety. This role involves working closely with medical staff and patients, providing vital support in the surgical process. The ideal candidate will have experience in medical registration, excellent communication skills, and a strong understanding of health insurance processes. Join a dynamic team committed to delivering high-quality healthcare and making a difference in patients' lives.

Benefits

Comprehensive benefits package

Support for well-being

Qualifications

• Two years of medical registration, billing, or scheduling experience.
• Working knowledge of office software and customer service skills.

Responsibilities

• Manage surgery schedules and coordinate with providers for patient safety.
• Obtain authorizations and verify insurance coverage for procedures.

Skills

Medical registration experience

Customer service

Word processing

Spreadsheet programs

Bilingual in Spanish

Knowledge of medical terminology

Proficiency in CPT/ICD codes

Education

Associate's Degree

Tools

EMR systems

Job description

Job Description:

Creates and manages provider’s surgery schedules, including in-office procedure schedules and equipment. Maintains any changes or cancellations of surgeries for rescheduling and/or clinical follow-up. Uses provider power plans to ensure all necessary orders are proposed, signed off, and sent for hospital orders. Meets with pre-op patients to explain the surgery process.

Scope

1. Creates and manages provider’s surgery/hospital procedure schedules. Maintains any changes, cancellations, rescheduling, and/or clinical follow-up on these schedules. Uses provider power plans to ensure all necessary orders are proposed, signed off, and sent for hospital orders.
2. Obtains authorization for surgeries/hospital procedures by researching coverage and obtaining prior authorization. Verifies eligibility and benefits. Coordinates referrals for patients going out of network. Acts as the point of contact for surgery authorization questions. Obtains proper CPT codes from providers for authorization.
3. Proposes iCentra requirements to create a pre-surgical FIN# and to generate the required surgical scheduling card for the hospital scheduler to pull case information, where applicable.
4. Coordinates with providers to ensure all necessary surgical/procedure equipment is requested, including special items from hospital supplies or brought in by surgical supply reps. Coordinates hospital items with nursing staff. Calls in surgical/procedure orders for providers the day before cases.
5. Meets with surgery/procedure patients to explain the process, including pre-op labs, tests, or prerequisites. Coordinates with providers and medical staff to address any pre-operative health concerns for patient safety.
6. Scans and documents processes in patient charts and relays cost estimations. Investigates billing disputes related to surgeries/procedures.
7. Additional duties may vary by specialty.
8. This position is approved only for certain specialties; please check with Medica Group leadership on approved specialties.

Minimum Qualifications:

• Two years of medical registration, billing, collection, scheduling, or insurance experience.
• Two years of customer service experience.
• Working knowledge of word processing, spreadsheets, email, and calendar programs.

Preferred Qualifications:

• Associate's Degree from an accredited institution (education verified).
• Two years at Intermountain Health as a PSR, MA, or similar role.
• Two years of experience with patient access or extensive knowledge in health insurance (Commercial, Medicare, Medicaid); health claims billing or third-party contracts.
• EMR experience.
• Bi-lingual in Spanish.
• Knowledge of medical terminology.
• Proficiency in CPT/ICD codes.

Physical Requirements:

• Ability to listen and communicate effectively.
• Operate computers and office equipment.
• See and read monitors and documents.
• Remain seated or standing for extended periods.

Location: Intermountain Health Layton Hospital

Work City: Layton

Work State: Utah

Scheduled Weekly Hours: 10

The hourly rate ranges from $19.27 to $29.33, depending on experience.

We offer a comprehensive benefits package to support your well-being. Learn more at https://intermountainhealthcare.org/careers/benefits.

Intermountain Health is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We use HiredScore, an AI platform, to enhance your application experience. All final hiring decisions are made by Intermountain personnel, ensuring fairness and privacy.

All positions are subject to closing without notice.