Oncology Scheduling Specialist - Fast-Paced Patient Care

Banner Health; Phoenix (AZ); On-site; USD 42,000 - 57,000; Full time

Job summary

Banner Health in Scottsdale, AZ is seeking an experienced Oncology Scheduling Specialist to coordinate initial and follow-up appointments for cancer patients. You will train at Banner University Cancer Center until the facility opens, with a Monday–Friday 8am–5pm schedule.

This role demands exceptional customer service, critical thinking, and the ability to handle a high patient volume while ensuring an easy, empathetic experience across channels.

Qualifications

• Two years of scheduling experience in a physician's office or hospital.
• Medical terminology may be required.
• Strong communication and organizational skills.

Responsibilities

• Schedules appointments across campus coordinating patients, providers, and facilities.
• Receives orders and schedules or reschedules tests and procedures.
• Provides patients with appointment details and directions.
• Communicates with patients and colleagues to ensure a smooth, empathetic experience.

Skills

Scheduling experience

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma/GED

Tools

EMR scheduling software

MS Office

Job description

Banner Health in Scottsdale, AZ is seeking an experienced Oncology Scheduling Specialist to coordinate initial and follow-up appointments for cancer patients. You will train at Banner University Cancer Center until the facility opens, with a Monday–Friday 8am–5pm schedule.

This role demands exceptional customer service, critical thinking, and the ability to handle a high patient volume while ensuring an easy, empathetic experience across channels.