Oncology Care Concierge & Scheduler

Banner Health; Scottsdale (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

Banner Health in Scottsdale is seeking an experienced administrative professional to join the opening team at our new Scottsdale facility.

You will coordinate patient intake, insurance verification, scheduling, and documentation, aligning with the clinical care team to smooth the patient journey across the continuum. This role trains at Banner University Cancer Center until opening date, then supports care coordination in a fast-paced hospital setting.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Three or more years working in a hospital or medical office.
• Knowledge of medical terminology.
• Ability to work with minimal supervision and make independent decisions.
• Excellent communication, human relations, attention to detail and organizational skills.

Responsibilities

• Provides personalized coordination, clarification and communication of administrative aspects of care including patient needs assessments, insurance verification, registration and scheduling.
• Acts as liaison between patient, billing and payors to enhance account receivables and resolve issues.
• Schedules physician appointments, tests and surgeries and manages patient documentation in department systems.
• Maintains and handles documentation, records and reports across electronic medical records and billing systems.
• Ensures patient experience is optimized through proactive communication and privacy-conscious operations.

Job description

Banner Health in Scottsdale is seeking an experienced administrative professional to join the opening team at our new Scottsdale facility.

You will coordinate patient intake, insurance verification, scheduling, and documentation, aligning with the clinical care team to smooth the patient journey across the continuum. This role trains at Banner University Cancer Center until opening date, then supports care coordination in a fast-paced hospital setting.