Oncology Scheduling Specialist

Frederick Health; Frederick (MD); On-site; USD 25,000 - 33,000; Full time

Job summary

Frederick Health is seeking an administrative specialist to support scheduling and office operations in the Oncology service line. You will handle patient appointments, answer inquiries, and coordinate with clinical teams to ensure excellent service.

Requirements include a high school diploma, healthcare office experience, strong communication, and the ability to manage multiple tasks. This on-site role offers a comprehensive benefits package and opportunities for growth.

Qualifications

• At least two years in a healthcare office setting; Oncology experience preferred.
• Proficient in MS Word and Outlook; familiarity with electronic health records such as Meditech Expanse and Aria.
• Strong verbal and written communication; professional telephone manner.
• Ability to manage multiple calls and maintain confidentiality.
• Good organizational skills and ability to prioritize tasks.
• Ability to work with a diverse patient population.

Responsibilities

• Patient appointment scheduling and call handling.
• Coordinate oncology service line activities with internal and external customers.
• Provide department support and attend staff meetings.
• Operate office equipment and access email/calendar.
• Maintain records and respond to voicemails promptly.
• Use EHR systems (MS Office, Meditech Expanse, Aria) to create correspondence and schedule appointments.

Skills

Healthcare office experience

Excellent communication

Multi-line phone handling

Confidentiality

Education

High School Diploma or GED

Tools

MS Word

Outlook

Meditech Expanse

Aria EHR

Job description

Frederick Health is seeking an administrative specialist to support scheduling and office operations in the Oncology service line. You will handle patient appointments, answer inquiries, and coordinate with clinical teams to ensure excellent service.

Requirements include a high school diploma, healthcare office experience, strong communication, and the ability to manage multiple tasks. This on-site role offers a comprehensive benefits package and opportunities for growth.