Oncology Scheduling Coordinator

UC San Diego Health; San Diego (CA); On-site; USD 37,000 - 47,000; Full time

Job summary

UC San Diego Health is seeking a Cancer Center Scheduling Coordinator to support the Breast Health Center Front Desk Clinic and Infusion operations.

In this role, you will greet patients, manage check-in/out, verify insurance, schedule appointments across multiple Cancer Services clinics, and coordinate infusion and lab visits. You will collaborate with physicians, nursing staff, and leadership to ensure accurate, timely care.

Qualifications

• Three (3) years of relevant experience in a large healthcare organization.
• Prior scheduling experience.
• Excellent written and verbal communication skills.
• Advanced customer service skills in person and over the phone.
• Strong computer skills and abilities managing multiple systems during calls.
• Working knowledge of medical terminology.
• Strong attention to detail, organization, time management skills and abilities.
• Ability to build strong relationships with physicians, clinical and non-clinical team members, colleagues and leadership.

Responsibilities

• Greet patients and manage check-in/check-out procedures.
• Handle patient registration, insurance verification and appointment scheduling.
• Schedule and coordinate complex appointments across Cancer Services clinics, including infusion and lab visits.
• Collaborate with physicians, nurses, and leaders to ensure accurate and safe treatments.
• Communicate appointment updates and manage queues across departments.

Skills

Three years experience

Scheduling experience

Written and verbal communication

Customer service

Multisystem navigation

Medical terminology

Attention to detail

Relationship building with clinicians

Job description

UC San Diego Health is seeking a Cancer Center Scheduling Coordinator to support the Breast Health Center Front Desk Clinic and Infusion operations.

In this role, you will greet patients, manage check-in/out, verify insurance, schedule appointments across multiple Cancer Services clinics, and coordinate infusion and lab visits. You will collaborate with physicians, nursing staff, and leadership to ensure accurate, timely care.