Clinic Front Desk & Patient Services Coordinator

UCLA Health; Santa Monica (CA); On-site; USD 36,000 - 52,000; Full time

Job summary

UCLA Health is seeking a Front Desk Administrative Support to join our Santa Monica clinic. You will be the first point of contact for patients, handling registration, insurance verification and payments in a high-pressure environment.

Responsibilities include registration, verification of referrals, triage calls, and coordinating multiple appointments across cardiology, primary care, and specialty services. On-site work in Santa Monica with a Monday–Friday schedule.

Qualifications

• Ability to communicate professionally and effectively with physicians and staff.
• Excellent organizational skills and ability to prioritize assignments.
• Facilitate appointment making including transportation arrangements and scheduling across services.
• Coordinate multiple appointments with staff from many clinical services.

Responsibilities

• Patient registration and check-in.
• Insurance verification.
• Process co-payments.
• Verify referrals and authorizations.
• Triage calls.

Skills

Professional communication

Organizational skills

Appointment scheduling

Interpersonal skills

Multi-service coordination

PC skills

Tools

Word

Excel

Email

Job description

UCLA Health is seeking a Front Desk Administrative Support to join our Santa Monica clinic. You will be the first point of contact for patients, handling registration, insurance verification and payments in a high-pressure environment.

Responsibilities include registration, verification of referrals, triage calls, and coordinating multiple appointments across cardiology, primary care, and specialty services. On-site work in Santa Monica with a Monday–Friday schedule.