Oncology Patient Services Concierge

The US Oncology Network; Lone Tree (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Rocky Mountain Cancer Centers in Colorado is seeking an experienced Patient Service Coordinator for the Lone Tree area at Skyridge Medical Center Campus. The role emphasizes accurate scheduling, patient flow, and coordinating referrals and pre-certifications.

You will handle front office tasks, collect co-pays, maintain patient confidentiality, and support clinicians in a fast-paced oncology setting. Salary range is $18.29–$26.00 per hour, with benefits and opportunities for growth.

Qualifications

• High School diploma or equivalent required; at least 3 years of office experience, medical office preferred.
• Excellent communication skills, both written and verbal.
• Proficiency with computer systems; Microsoft Outlook, Word and Excel a plus.

Responsibilities

• Schedules new patients and return appointments in the system; notifies clinic staff of changes.
• Obtains and enters authorizations and referrals in patient charts and systems.
• Schedules outpatient appointments, testing and hospital admissions as requested.
• Obtains necessary pre-certification as required; handles referrals and assigns patient account numbers.
• Collects co-pays and other amounts at visit; maintains scheduling book for physician meetings and satellite schedules.
• Handles incoming phone calls from patients needing to schedule or reschedule appointments.
• Provides patients with appointment cards; documents no-shows and follows up to reschedule.
• Protects patient confidentiality and follows front office policies and procedures.
• Covers for other front office functions as needed.

Skills

Communication skills

Office experience

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Rocky Mountain Cancer Centers in Colorado is seeking an experienced Patient Service Coordinator for the Lone Tree area at Skyridge Medical Center Campus. The role emphasizes accurate scheduling, patient flow, and coordinating referrals and pre-certifications.

You will handle front office tasks, collect co-pays, maintain patient confidentiality, and support clinicians in a fast-paced oncology setting. Salary range is $18.29–$26.00 per hour, with benefits and opportunities for growth.