Oncology Patient Registration Specialist

oneoncology; Gallatin (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennessee Oncology is seeking a Registration Coordinator to support medical office operations at multiple locations. The role includes check-in/out, collecting demographics and insurance information, and scheduling internal appointments, with emphasis on accurate data entry into PM/EHR and maintaining patient confidentiality.

The position requires strong customer service, MS Office proficiency, and the ability to manage payments and daily deposits in a fast-paced clinical environment.

Qualifications

• High school graduate or equivalent with GED.
• 2 years of previous professional office experience and/or customer service experience preferred.
• Strong computer skills including Windows file management and MS Office, and e-mail experience.
• Good verbal, listening, and written communication skills.
• Ability to work productively and effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Excellent customer service skills.

Responsibilities

• Answers the telephones and greets patients in a courteous, efficient manner.
• Conducts patient check-in, following policy and procedures.
• Obtains pre-patient registration, demographic and insurance information and enters into PM/EHR.
• Scan documents into Electronic Health Record.
• Collects co-payments and/or payments at time of service and manages end of day procedures.
• Schedules internal patient appointments and walk-in appointments.
• Maintains confidentiality of patient information.
• Ability to travel/float to other clinics for business needs.

Skills

Customer service

MS Office

Verbal communication

Written communication

Attention to detail

Education

High school diploma or GED

Tools

EHR systems

PM system

Job description

Tennessee Oncology is seeking a Registration Coordinator to support medical office operations at multiple locations. The role includes check-in/out, collecting demographics and insurance information, and scheduling internal appointments, with emphasis on accurate data entry into PM/EHR and maintaining patient confidentiality.

The position requires strong customer service, MS Office proficiency, and the ability to manage payments and daily deposits in a fast-paced clinical environment.