Compassionate Oncology Office Assistant Mon-Fri Daytime

UPMC; Pittsburgh (Allegheny County); On-site; USD 22,000 - 30,000; Full time

Job summary

UPMC Hillman Cancer Center in Pittsburgh seeks an Office Assistant to support our outpatient oncology practice at St. Clair Hospital. You will answer phones, schedule appointments, register patients, and help with billing information in a compassionate, patient-centered team.

The role requires a high school diploma or GED and at least 1 year in a medical office, with familiarity of medical terminology and EMR systems. No evenings or weekends; daytime hours.

Qualifications

• High school diploma or GED required.
• 1 year work experience, preferably in a medical office.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.

Responsibilities

• Verify information and records in the medical record and scheduling system.
• Schedule, coordinate, and reschedule patient appointments.
• Greet and register patients; provide instructions and directions.
• Maintain waiting area and beverage area; ensure cleanliness and order.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screen calls, and take messages.
• Update physician schedules and confirm appointments.
• Complete paperwork such as encounter forms and referrals; use billing system.
• Answer questions regarding appointments and testing.
• Maintain confidentiality of medical records and data.
• Use automated financial system for scheduling, entering charges, and co-pay reconciliation.

Skills

Phone answering

Appointment scheduling

Customer service

EMR familiarity

Medical terminology

Education

High school diploma or GED

Tools

Microsoft Word

EMR system

Job description

UPMC Hillman Cancer Center in Pittsburgh seeks an Office Assistant to support our outpatient oncology practice at St. Clair Hospital. You will answer phones, schedule appointments, register patients, and help with billing information in a compassionate, patient-centered team.

The role requires a high school diploma or GED and at least 1 year in a medical office, with familiarity of medical terminology and EMR systems. No evenings or weekends; daytime hours.