Oncology New Patient Navigator

Duke Clinical Research Institute; Mooresville (NC); On-site; USD 42,000 - 65,000; Full time

Job summary

Duke Health Lake Norman Hospital in Mooresville, NC seeks an Oncology New Patient Coordinator to register patients, schedule care, and coordinate services for new oncology patients. This role requires independent decision making and excellent customer service to support timely visits and comprehensive cancer care.

Hours are Monday–Friday, 8:30am–5pm, with responsibilities including records collection, insurance verification, and coordinating with physicians and the care team to ensure smooth

Qualifications

• 2 years' experience in health care scheduling or related role.
• Strong customer service and organization skills.

Responsibilities

• Coordinate oncology appointments across multiple providers and sites.
• Collect and verify patient records and insurance information.
• Enter referrals, register new patients, and schedule first visits.
• Communicate with care teams to ensure smooth patient flow.

Education

High school diploma, Bachelor's preferred

Job description

Duke Health Lake Norman Hospital in Mooresville, NC seeks an Oncology New Patient Coordinator to register patients, schedule care, and coordinate services for new oncology patients. This role requires independent decision making and excellent customer service to support timely visits and comprehensive cancer care.

Hours are Monday–Friday, 8:30am–5pm, with responsibilities including records collection, insurance verification, and coordinating with physicians and the care team to ensure smooth