Oncology Intake Advocate

AdventHealth; Hinsdale (IL); On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental leave (4 weeks)

Career development

Whole person well-being resources

Mental health resources and support

Pet benefits

Job summary

UChicago Medicine AdventHealth in Hinsdale, IL is seeking an organized patient access coordinator to join our team. The role focuses on scheduling, insurance verification, and coordinating with care providers to ensure timely visits.

You will enter new patient information into the EMR, protect confidentiality, and work with financial advocates to resolve billing and access issues. Normal hours are Monday–Friday 8am–4:30pm.

Qualifications

• BS in related field preferred; High School diploma required.
• Knowledge of scheduling templates and insurance verification.
• Understanding hospital billing practices and HIPAA regulations.
• Experience with Microsoft Office suite.

Responsibilities

• Schedule coordination and patient appointment management.
• Enter patient documents into EMR.
• Coordinate with financial advocates and social workers as needed.
• Protect patient confidentiality and adhere to policies.
• Assist with pre-certification and authorization processes.
• Communicate with patients and caregivers throughout the process.

Skills

Scheduling templates

Insurance verification

HIPAA regulations

Hospital billing practices

Education

Bachelor's degree preferred

High School Diploma or equivalent required

Tools

Microsoft Office

Job description

Our promise to you:

Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

120 N OAK ST

City:

HINSDALE

State:

Illinois

Postal Code:

60521

Job Description:

Monday-Friday 8am-4:30pm

Builds relationships and collaborates effectively with internal providers, nursing staff, other hospital staff involved in patient care, and members of the referring community. Ensures all appropriate new patient documents are entered into the electronic medical record (EMR). Complies with all department policies, procedures, practices, and standards of care. Participates in orientation, in-service training, and staff meetings as scheduled. Secures patient confidentiality by protecting patient information on and off duty. Other duties as assigned. Completes related tasks as assigned by the Supervisor, Manager, or Director. Assists with coordination of activities related to insurance pre-certification and authorization. Connects patients with financial advocates and social workers if socioeconomic issues exist. Gathers necessary demographic, insurance, and clinical information from patients and enters it into the appropriate database. Seeks appropriate resources to resolve issues about the type, date, or location of patient appointments, ensuring oncology patients are scheduled within the targeted time. Obtains patients' authorization, requests and verifies that all medical records, pathology slides, specimens, faxes, and other necessary items for the initial visit have arrived. Communicates with patients and caregivers as needed throughout the process.

Knowledge, Skills, and Abilities:

• N/A

Education:

• Bachelor's [Preferred]
• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• Knowledge of scheduling templates, insurance verification, hospital billing practices and HIPAA regulations [Preferred]
• Various Microsoft based computer software programs for Office programs [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• N/A

Physical Requirements:

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$19.82 - $31.70

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.