Oncology Infusion Scheduler & Care Coordination

American Oncology Management Company; Houston (TX); On-site; USD 18,000 - 28,000; Full time

Job summary

American Oncology Management Company is seeking a chemo scheduler to coordinate infusion appointments and patient flow. The role involves scheduling infusions, referrals, and follow-ups per physician orders, and maintaining accurate EMR records.

You will verify insurance, collect patient information, and support billing and AR tasks while delivering professional patient service. This on-site position requires attention to HIPAA compliance and teamwork with clinical staff.

Qualifications

• Minimum 2 years' experience as chemo scheduler; oncology required.
• High school education required; Associates degree preferred.
• Experience entering information into EMR and verifying insurance.
• Demonstrated customer service skills in a medical setting.

Responsibilities

• Schedule chemo infusions and related appointments per physician orders.
• Coordinate referrals, testing, and follow-up visits with staff.
• Maintain accurate infusion and patient documentation in EMR.
• Assist patient intake with consents and insurance information; obtain authorizations.
• Provide strong customer service and handle patient inquiries.
• Support AR processes and communicate billing concerns to leadership.
• Ensure HIPAA compliance and maintain a compliant work environment.

Skills

Scheduling

EMR entry

Insurance verification

Customer service

Education

High school diploma

Associate degree preferred

Job description

American Oncology Management Company is seeking a chemo scheduler to coordinate infusion appointments and patient flow. The role involves scheduling infusions, referrals, and follow-ups per physician orders, and maintaining accurate EMR records.

You will verify insurance, collect patient information, and support billing and AR tasks while delivering professional patient service. This on-site position requires attention to HIPAA compliance and teamwork with clinical staff.