Infusion Scheduler

Oncology Consultants; Houston, Northern (TX, KY); Hybrid; USD 18,000 - 28,000; Full time

Job summary

Oncology Consultants is seeking an Infusion Scheduler to manage daily infusion and chemotherapy appointments in the Business Office. You will schedule treatments according to physician orders, coordinate with clinical staff, and ensure resources and equipment are available.

Qualifications include a high school diploma (associates preferred) and at least two years of oncology chemo scheduling experience. Proficiency with EMR, insurance verification, and delivering excellent patient service is

Qualifications

• High school education required; associate degree preferred.
• Minimum 2 years’ oncology chemo scheduling experience.
• Experience entering information into EMR and verifying insurance.

Responsibilities

• Schedule chemotherapy treatments and referrals.
• Coordinate schedule changes with physicians and staff.
• Ensure equipment and resources are available for treatments.
• Collect patient consents and insurance information.
• Maintain patient records and compliance with HIPAA.

Skills

Scheduling appointments

EMR data entry

Insurance verification

Customer service

Education

High school education

Associates degree preferred

Tools

EMR

Job description

## Infusion SchedulerApplylocations: US-TX-Houstontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR7137**Location:**Oncology Consultants - Business Office**Pay Range:**$12.82 - $20.27Schedule chemotherapy appointments according to physicians’ orders, outside testing and referrals.Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.# # **Key Performance Areas**# **KPA 1 – Infusion Scheduling & Coordination*** Oversee daily infusion and chemotherapy scheduling.* Schedule infusion treatments, referrals, and follow-up appointments.* Coordinate schedule changes with physicians, leadership, and clinical staff.* Ensure scheduling aligns with staffing, physician availability, and treatment requirements.* Confirm necessary equipment and resources are available for treatments.**KPA 2 – Patient Intake & Documentation*** Collect patient consents and insurance information for infusion services.* Ensure insurance authorizations are obtained prior to treatment.* Process physician referrals and incoming patient documentation.* Maintain accurate infusion and patient documentation within the EMR system.**KPA 3 – Patient Accounts Receivable Support*** Review and resolve patient AR balances using work queues and aging reports.* Document patient account activity and communications accurately.* Identify and escalate payment trends or barriers to leadership.* Maintain compliance with billing, collections, and privacy regulations.**KPA 4 – Customer Service & Communication*** Provide excellent customer service to patients and staff.* Answer incoming calls and respond to patient inquiries professionally.* Maintain effective communication with providers, leadership, and team members.* Demonstrate strong follow-through, professionalism, and service orientation.**KPA 5 – Compliance & Safety*** Maintain HIPAA compliance and patient confidentiality at all times.* Follow all facility safety policies and procedures.* Maintain an organized work environment and proper use of company equipment.# **Position Qualifications****Education*** High school education required; Associates degree preferred**Minimum Relevant Experience*** Minimum 2 years’ experience as chemo scheduler; oncology required**Skills*** Scheduling appointments* Entering information into the EMR* Insurance verification* Customer service**Travel:** 0-25%