Oncology Front Desk Specialist – Patient Concierge

Comprehensive Cancer Centers of Nevada; Las Vegas (NV); On-site; USD 30,000 - 42,000; Full time

Job summary

Comprehensive Cancer Centers of Nevada in Las Vegas is seeking a Medical Office Receptionist at the Southern Hills site to support a fast-paced oncology practice. The role involves greeting patients, scheduling appointments, and handling front-desk operations with professionalism and care.

The successful candidate will manage calls, collect insurance information, process co-pays, maintain patient charts, and ensure compliance with HIPAA and office standards.

Qualifications

• High school diploma or equivalent is required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greet patients and visitors courteously and check them in.
• Provide and explain intake forms, collect data, update demographics and insurance.
• Answer calls, screen inquiries, and relay messages to staff.
• Schedule follow-up appointments and provide details to patients.
• Record cancellations and reschedule as needed.
• Maintain filing, lobby area, and office supplies.
• Protect patient confidentiality per HIPAA and applicable laws.
• Assist with memos and forms as needed.

Skills

Receptionist experience

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Comprehensive Cancer Centers of Nevada in Las Vegas is seeking a Medical Office Receptionist at the Southern Hills site to support a fast-paced oncology practice. The role involves greeting patients, scheduling appointments, and handling front-desk operations with professionalism and care.

The successful candidate will manage calls, collect insurance information, process co-pays, maintain patient charts, and ensure compliance with HIPAA and office standards.