Oncology Front Desk & Scheduling Specialist

The US Oncology Network; Las Vegas (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

The US Oncology Network is seeking a Medical Office Receptionist to join the Southern Hills site in Las Vegas, NV. You will welcome patients, manage check-in/out, handle calls, scheduling, and basic office tasks in a fast-paced oncology setting.

Ideal candidates will have a high school diploma and prior receptionist experience, plus proficiency in Microsoft Office. This is an on-site role with a strong focus on patient service and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the office in a prompt, courteous, and professional manner. Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipts.
• Answers, screens, and responds to routine questions; routes calls to appropriate personnel or takes thorough messages. Pages clinical personnel as appropriate. Communicates messages accurately and timely according to procedures.
• Checks patients out after examination. Schedules returning appointments in accordance with provider and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
• Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of cancellations and makes notes in patient charts.
• Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
• Adheres to confidentiality, state, federal, and HIPAA laws and guidelines regarding patient records.
• Other duties as requested or assigned. May type memos and forms.

Skills

Customer service

Phone etiquette

Data entry

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The US Oncology Network is seeking a Medical Office Receptionist to join the Southern Hills site in Las Vegas, NV. You will welcome patients, manage check-in/out, handle calls, scheduling, and basic office tasks in a fast-paced oncology setting.

Ideal candidates will have a high school diploma and prior receptionist experience, plus proficiency in Microsoft Office. This is an on-site role with a strong focus on patient service and confidentiality.