Oncology Front Desk & Patient Services Specialist

Munson Healthcare; Traverse City (MI); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Full benefits

Paid holidays

Generous PTO

Employee discounts

Wellness support

Job summary

A healthcare organization based in Traverse City is seeking a Medical Business Associate, who serves as the first point of contact for patients, ensuring an exceptional experience. Responsibilities include verifying patient information, scheduling appointments, and greeting patients both in person and via phone. Ideal candidates are high school graduates with customer service experience and proficient typing skills. Competitive benefits such as tuition reimbursement and a sign-on bonus of $2,000 are offered.

Qualifications

• 6 months to 1 year of customer service experience.
• Proficient typing skills and experience with multiple computer systems.

Responsibilities

• Obtain and verify patient and insurance information.
• Schedule patient appointments for various services.
• Greet patients professionally in person and over the phone.

Skills

Customer service experience

Proficient typing

Windows proficiency

Education

High school graduate or GED

Job description

A healthcare organization based in Traverse City is seeking a Medical Business Associate, who serves as the first point of contact for patients, ensuring an exceptional experience. Responsibilities include verifying patient information, scheduling appointments, and greeting patients both in person and via phone. Ideal candidates are high school graduates with customer service experience and proficient typing skills. Competitive benefits such as tuition reimbursement and a sign-on bonus of $2,000 are offered.