Oncology Front Desk & Patient Services Coordinator

The US Oncology Network; Suffolk (VA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Virginia Oncology Associates in Suffolk, VA, is seeking a Patient Services Coordinator to greet patients, handle check-in/out, process forms, and manage scheduling and administrative tasks in a busy oncology setting.

The role requires 3 years of medical office experience with scheduling background, proficiency in Microsoft Office, and willingness to travel to other offices as needed. Full-time, in-person position with comprehensive benefits.

Qualifications

• Receptionist or office experience preferred.
• 3 years of medical office experience with scheduling background in a busy practice strongly preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• High school diploma or equivalent.
• Must be willing to travel to other office locations if needed.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner; checks in patients and informs clinical staff of arrival.
• Provides and explains paperwork for the patient to complete prior to examination; collects and files patient forms; updates demographics and insurance information; collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions; routes to appropriate personnel; takes thorough messages; pages clinic staff as appropriate.
• Checks patients out after examination; schedules returning appointments; provides appointment details.
• Records patient cancellations and missed appointments; reschedules; notifies staff and notes in patient chart.
• Provides general administrative support by filing charts and forms; maintains lobby area; ensures supplies.
• Adheres to confidentiality and HIPAA laws regarding patient records.
• Other duties as requested or assigned.

Skills

Receptionist experience

Medical office experience

Scheduling background

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Virginia Oncology Associates in Suffolk, VA, is seeking a Patient Services Coordinator to greet patients, handle check-in/out, process forms, and manage scheduling and administrative tasks in a busy oncology setting.

The role requires 3 years of medical office experience with scheduling background, proficiency in Microsoft Office, and willingness to travel to other offices as needed. Full-time, in-person position with comprehensive benefits.