Oncology Front Desk & Patient Care Coordinator

UPMC; Harrisburg (Dauphin County); On-site; USD 36,000 - 52,000; Full time

Job summary

UPMC Hillman Cancer Center is seeking a Patient Service Coordinator to support front office operations and patient care in Harrisburg, PA. You’ll greet patients, register them, verify insurance, schedule appointments, and assist with clinical tasks such as vital signs and rooming.

The role emphasizes a patient‑focused experience, teamwork with clinicians, and daylight hours with no evenings. Some travel to Mechanicsburg may be required and we encourage on‑the‑job training and growth.

Qualifications

• High school diploma or equivalent required; medical assistant training preferred.
• Minimum of three years of direct patient care or phlebotomy experience.
• Must have basic computer skills and knowledge of medical terminology, examination, and treatment room responsibilities.
• CPR required per AHA standards within 30 days of hire; BLS acceptable.

Responsibilities

• Greet and register patients, schedule appointments, verify insurance, and collect co-pays with excellent customer service.
• Assist providers and clinical staff with patient care, including taking vital signs and triaging.
• Maintain clinic spaces and coordinate daily patient scheduling and testing; manage front desk coverage and lobby coordination.

Skills

Patient care

Interpersonal skills

Administrative skills

Front desk experience

Customer service

Education

High School diploma or equivalent

Medical Assistant training (preferred)

Tools

EMR software

Scheduling systems

Insurance verification systems

Job description

UPMC Hillman Cancer Center is seeking a Patient Service Coordinator to support front office operations and patient care in Harrisburg, PA. You’ll greet patients, register them, verify insurance, schedule appointments, and assist with clinical tasks such as vital signs and rooming.

The role emphasizes a patient‑focused experience, teamwork with clinicians, and daylight hours with no evenings. Some travel to Mechanicsburg may be required and we encourage on‑the‑job training and growth.