Oncology Front Desk Concierge - Patient-Focused Care

Oncology Voice Network LLC; Edison (NJ); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision plans

401(k) retirement plan

Paid time off

Job summary

The US Oncology Network in Edison, NJ is seeking a Front Office Coordinator to professionally greet patients and their visitors, answer and route calls, collect payments, and coordinate with clinical staff. This full-time role requires strong multi-tasking, a positive attitude, and a patient-first mindset.

Salary ranges from $18.99 to $29.22 per hour, with a comprehensive benefits package including health, dental, and vision plans, HSA/FSAs, 401(k), life and disability insurance, EAP, PTO and

Qualifications

• Experience greeting patients and handling front-desk duties.
• Familiarity with insurance forms and patient check-in processes.
• Proficiency in MS Office and scheduling software.

Responsibilities

• Greet patients and visitors in a prompt, courteous manner.
• Check in patients and inform clinical staff of arrivals.
• Collect co-pays and balances; provide receipts.
• Answer and route telephone calls professionally.
• Maintain lobby area and ensure office supplies.
• Adhere to HIPAA guidelines.
• Schedule scans and outside consultations when needed.
• Perform general administrative tasks like filing.

Skills

Front desk

Phone etiquette

Multi-tasking

Microsoft Office

HIPAA knowledge

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Scheduling software

Job description

The US Oncology Network in Edison, NJ is seeking a Front Office Coordinator to professionally greet patients and their visitors, answer and route calls, collect payments, and coordinate with clinical staff. This full-time role requires strong multi-tasking, a positive attitude, and a patient-first mindset.

Salary ranges from $18.99 to $29.22 per hour, with a comprehensive benefits package including health, dental, and vision plans, HSA/FSAs, 401(k), life and disability insurance, EAP, PTO and