Medical Front Desk Concierge — Patient Care & Scheduling

Redefine Healthcare

Edison (NJ)

On-site

USD 57,308,000 - 60,174,000

Full time

14 days+

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Benefits offered by this job

Paid time off

Sick time

Health insurance (medical, dental, vis

Life insurance

401(k) with Company match

Yearly bonus

Job summary

Redefine Healthcare in Edison, NJ is seeking a dedicated Front Desk Representative to join our expanding team. The role offers 40 hours per week, full-time employment, and a pay range of $20–$21 per hour depending on experience.

Benefits include PTO, health insurance, life insurance, 401(k) with company match, and yearly bonus. You will welcome patients, verify insurance, input demographics and insurance data into the EHR, and schedule appointments while maintaining HIPAA confidentiality and

Qualifications

2+ years of continuous recent experience with front desk duties.
Working knowledge of medical office procedures.
Proficiency with MS Office, databases and EHR systems.
Outstanding communication and customer service skills.

Responsibilities

Receive and assist patients as needed.
Check patients into EHR system.
Enter patient demographics and insurance information into EHR system.
Verify insurance eligibility.
Collect appropriate co-pays.
Answer incoming calls, assisting callers with the reason for the call, transferring calls, and taking messages as necessary.
Schedule patient appointments.
Receive and distribute incoming faxes.
Scan records patient charts in EHR system.
Maintain a high level of customer service at all times.
Ensure confidentiality of sensitive information following office HIPAA protocol.