Oncology Financial Advocate

Ascension; Milwaukee (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking healthcare organization dedicated to compassionate care. This role offers the chance to counsel patients on their financial responsibilities while advocating for their needs with insurance providers. You'll be part of a team that values community impact and personal growth, providing you with the opportunity to develop your career in a supportive environment. With a commitment to excellence and a rich history in healthcare, this position is not just a job; it's a chance to make a meaningful difference in the lives of patients and their families.

Benefits

Paid Time Off (PTO)

Health Insurance Options

Retirement Benefits

Long-term & Short-term Disability

Employee Assistance Programs (EAP)

Parental Leave

Tuition Reimbursement

Community Giving Opportunities

Qualifications

• High School diploma equivalency or 1 year of applicable experience required.
• Experience working with insurances and EPIC preferred.

Responsibilities

• Counsel patients on payment responsibilities and options.
• Contact insurance carriers and advocate for patients.
• Initiate collection processes to maximize payments.

Skills

Insurance Counseling

Financial Responsibility Explanation

Patient Advocacy

Payment Collection

Education

High School Diploma or Equivalent

Professional Licensure/Certification

Tools

EPIC

Job description

We Are Hiring

• Department: Oncology Financial Services
• Schedule: Full Time; Days; Monday- Friday 8am - 4:30pm
• Hospital: Columbia St Mary's Milwaukee and Ozaukee
• Location: Milwaukee, WI

Position will be located at Columbia St Mary's - Milwaukee and Columbia St. Mary's Ozaukee

What You Will Do

Counsel patients and/or parties responsible for payment regarding payment responsibilities and options.

• Explain financial responsibilities for services received, payment options and collection procedures to patients and/or parties responsible for payment.
• Counsel patients regarding insurance benefits and recommend alternative sources of payment and/or financial assistance when appropriate.
• Contact insurance carriers or other sources and act as an advocate for the patient.
• Initiate process for collecting prepays due and performs follow-up to insure maximum collection is achieved.

What You Will Need

Licensure / Certification / Registration:

• Approved Local Exception preferred. For use with unique Union job requirements only. Remove if not for Union.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Note: Required professional licensure/certification can be used in lieu of education or experience,if applicable.

Additional Preferences

Experience working with insurances required.

EPIC experience preferred.

Certified Application Counselor preferred. Qualified candidate will need to obtain certification within 6 months of hire.

Why Join Our Team

Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Benefits

Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.