Oncology Financial Advocate

Ascension Healthcare; Milwaukee (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established healthcare provider is seeking a dedicated financial counselor to join their oncology team. This role focuses on assisting patients with understanding their financial responsibilities and navigating insurance options. You'll play a crucial role in advocating for patients, ensuring they receive the financial support they need while working in a compassionate environment. With a commitment to community service and a supportive workplace culture, this position offers a rewarding opportunity to make a positive impact in the lives of patients and their families. Join a mission-driven organization that values your contributions and supports your professional growth.

Benefits

Paid Time Off (PTO)

Health Insurance Options

Retirement Benefits

Long-term Disability

Tuition Reimbursement

Parental Leave

Employee Assistance Programs

Qualifications

• High School diploma or 1 year of job-specific experience required.
• Professional licensure can substitute for education or experience.

Responsibilities

• Counsel patients on payment responsibilities and options.
• Contact insurance carriers and advocate for patients.
• Initiate collection processes for prepayments.

Skills

Insurance Counseling

Financial Assistance

Patient Advocacy

Communication Skills

Education

High School Diploma or Equivalent

Professional Licensure/Certification

Tools

EPIC

Job description

Details

• Department: Oncology Financial Services
• Schedule: Full Time; Days; Monday - Friday 8am - 4:30pm
• Hospital: Columbia St Mary's Milwaukee and Ozaukee
• Location: Milwaukee, WI

Position will be located at Columbia St Mary's - Milwaukee and Columbia St. Mary's Ozaukee.

Benefits

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement
• Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, and salary range at the time of the offer.

Responsibilities

• Counsel patients and/or parties responsible for payment regarding payment responsibilities and options.
• Explain financial responsibilities for services received, payment options, and collection procedures to patients and/or responsible parties.
• Counsel patients regarding insurance benefits and recommend alternative sources of payment and/or financial assistance when appropriate.
• Contact insurance carriers or other sources and act as an advocate for the patient.
• Initiate process for collecting prepayments due and perform follow-up to ensure maximum collection is achieved.

Requirements

Licensure / Certification / Registration:

• Approved Local Exception preferred. Remove if not for Union.

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job-specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• Experience working with insurances required.
• EPIC experience preferred.
• Certified Application Counselor preferred. Qualified candidate will need to obtain certification within 6 months of hire.

Why Join Our Team

Ascension Wisconsin has been providing rewarding careers to healthcare professionals since 1848. Operating 17 hospital campuses and over 100 related healthcare facilities from Racine to Appleton, you will find opportunities that allow you to create a career path you love, all while delivering compassionate, personalized care to the communities we serve.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision, and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer, and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status, or any other legally protected status or status as a covered veteran in accordance with applicable federal, state, and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

As a military-friendly organization, Ascension promotes career flexibility and offers many benefits to support the well-being of our military families, spouses, veterans, and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied through our official application process. Be alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.