Mid Revenue Cycle Technology Optimization Analyst

Advocate Aurora Health; Milwaukee (WI); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Business Process Analyst to enhance clinical and business workflows. This fully remote role involves analyzing and improving processes, developing test plans, and facilitating software transitions. The ideal candidate will possess strong analytical and project management skills, with a Bachelor's degree in Business Management or a related field. Join a dynamic team where your contributions will lead to significant improvements in healthcare operations and user training, all while enjoying the flexibility of a remote work environment.

Qualifications

• 3 years experience in business process mapping and analysis.
• Strong analytical skills for data-driven recommendations.

Responsibilities

• Identify and improve clinical and business processes.
• Develop test plans and validate performance of functions.

Skills

Business Process Mapping

Analytical Skills

Project Management

Communication Skills

Training Development

MS Office

Problem-Solving

Detail-Oriented

Education

Bachelor's Degree in Business Management

Tools

Project Management Software

MS Office

Job description

Department:

10353 Revenue Cycle - Coding & HIM Optimization

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

100% Remote Role

Major Responsibilities:

• Identify, map, measure, analyze, and improve clinical and business processes. Perform workflow analysis and map out critical business processes using industry standards and best practices.
• Develop test plans, cases, and scripts to validate performance of clinical/business functions. Conduct testing, track issues, and document outcomes.
• Facilitate clinical/business processes to ensure successful software transitions and system utilization. Identify opportunities for application development and process improvements.
• Translate user requirements into functional design specifications in collaboration with IT. Review with users for accuracy and ensure data integrity.
• Maintain process documentation, including workflows, requirements, specifications, and user manuals. Complete change and quality control documentation.
• Review data integrity reports, resolve issues, and analyze opportunities for system improvements. Collaborate with IT to implement changes.
• Develop and deliver end-user training modules. Evaluate training effectiveness and update curricula as needed.
• Consult with providers and leadership to resolve issues related to equipment and applications.
• Contribute to project timelines and ensure successful project completion within deadlines.

Licensure, Registration, and/or Certification Required:

• None Required.

Education Required:

• Bachelor's Degree in Business Management or related field.

Experience Required:

• Typically 3 years in business process mapping, analysis, requirements definition, testing, and documentation in the relevant area.

Knowledge, Skills & Abilities:

• For HIM/HB Support Analysts: RHIA or RHIT certification by AHIMA.
• For PB Support Analysts: CPC certification by AAPC.
• Experience supporting clinical systems, analyzing processes, and training users.
• Project management skills and experience with project management software.
• Analytical skills for data-driven recommendations and process improvement.
• Ability to manage multiple tasks, prioritize, and be detail-oriented.
• Strong organizational, problem-solving, and communication skills.
• Intermediate computer skills, including MS Office and large-scale systems.
• Understanding of change management practices.

Physical Requirements and Working Conditions:

• Normal office environment; may require travel and lifting up to 40 lbs.
• Sitting most of the day, with occasional reaching and bending.
• Operate necessary equipment.

This description provides an overview of the role; additional duties may be assigned.