Oncology Case Manager - Remote & Patient Impact

Caris Life Sciences, Ltd.; Houston (TX); On-site; USD 70,000 - 85,000; Full time

Job summary

Caris Life Sciences, Ltd. is seeking an Oncology Case Manager in Houston, Texas. This role involves maintaining and strengthening relationships with existing customers, ensuring high-quality service and satisfaction. The ideal candidate will have a Bachelor’s degree and at least three years of experience in account management, preferably within the oncology, pharmaceutical or diagnostics sector.

Responsibilities include executing customer retention strategies, communicating with internal and external stakeholders, and maintaining accurate CRM documentation. This position requires excellent communication and organizational skills, along with a valid driver’s license.

Qualifications

• Minimum of three years of account management or customer-facing experience.
• Strong problem-solving and decision-making skills.
• Ability to learn proprietary software.

Responsibilities

• Partner with stakeholders to deliver exceptional customer support.
• Execute customer retention strategies.
• Accurately document customer interactions and updates.
• Meet or exceed assigned performance goals.

Skills

Account management

Customer retention

Problem-solving

Excellent communication

Organizational skills

Education

Bachelor's degree

Tools

CRM software

Job description

Caris Life Sciences, Ltd. is seeking an Oncology Case Manager in Houston, Texas. This role involves maintaining and strengthening relationships with existing customers, ensuring high-quality service and satisfaction. The ideal candidate will have a Bachelor’s degree and at least three years of experience in account management, preferably within the oncology, pharmaceutical or diagnostics sector.

Responsibilities include executing customer retention strategies, communicating with internal and external stakeholders, and maintaining accurate CRM documentation. This position requires excellent communication and organizational skills, along with a valid driver’s license.