Remote Oncology Account Manager: Growth & Impact

Caris Life Sciences, Ltd.; Tulsa (OK); On-site; USD 75,000 - 95,000; Full time

Job summary

Caris Life Sciences, Ltd. is seeking an Oncology Case Manager in Tulsa to manage customer relationships and enhance satisfaction. This role requires a Bachelor's degree and at least three years of relevant experience in the pharmaceutical or diagnostics fields.

The Oncology Case Manager will execute retention strategies, document customer interactions, and support physicians with orders and interpretation. A strong emphasis on communication and problem-solving skills is essential.

Qualifications

• Minimum of three years of account management or customer-facing experience.
• Strong problem-solving and decision-making skills.
• Understanding of clinic-based business practices.
• Ability to learn proprietary software.

Responsibilities

• Partner closely with internal and external stakeholders to deliver exceptional customer support.
• Execute customer retention strategies to maintain and grow existing accounts.
• Build and maintain value-based relationships with current customers.
• Accurately document customer interactions in CRM.

Skills

Account management

Customer retention

Problem-solving

Communication skills

Organizational skills

Education

Bachelor's degree

Job description

Caris Life Sciences, Ltd. is seeking an Oncology Case Manager in Tulsa to manage customer relationships and enhance satisfaction. This role requires a Bachelor's degree and at least three years of relevant experience in the pharmaceutical or diagnostics fields.

The Oncology Case Manager will execute retention strategies, document customer interactions, and support physicians with orders and interpretation. A strong emphasis on communication and problem-solving skills is essential.