Oncology Appointment Navigator

Banner Health; Gilbert (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Banner Health in Gilbert, AZ, is seeking an Oncology Scheduling Specialist to coordinate appointments for physicians, facilities and specialized practices across the campus. The role requires strong customer service, organization and the ability to manage a high-volume schedule with empathy and efficiency.

Responsibilities include scheduling initial and follow-up visits, tests, procedures and referrals using electronic medical records systems, providing patients with clear instructions and

Qualifications

• Two years of scheduling experience in a physician’s office or hospital.
• Knowledge of medical terminology is preferred.
• Strong communication, organizational and problem-solving skills.

Responsibilities

• Schedules medical appointments across the campus coordinating patients, providers, and facilities.
• Uses EMR and scheduling software to book tests, procedures, and referrals.
• Provides clear pre/post-instruction and directions to patients; answers questions within guidelines.

Skills

Scheduling

Medical terminology

Communication

Bilingual Spanish

Education

High school diploma

Tools

EMR scheduling software

Job description

Banner Health in Gilbert, AZ, is seeking an Oncology Scheduling Specialist to coordinate appointments for physicians, facilities and specialized practices across the campus. The role requires strong customer service, organization and the ability to manage a high-volume schedule with empathy and efficiency.

Responsibilities include scheduling initial and follow-up visits, tests, procedures and referrals using electronic medical records systems, providing patients with clear instructions and