Onboarding & Training Operations Specialist

Paris Baguette - Support Office (SoCal); Costa Mesa (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Birthday cake

Medical benefits

401K

Paid time off

Job summary

Paris Baguette - Support Office (SoCal) is seeking a Training & Development Specialist to coordinate onboarding, manage learning systems, and maintain training records and digital resources. You will support franchise owners and teams with onboarding and training operations through strong coordination, systems management, and communication.

The role requires 2–3 years in HR/training ops, proficiency with Airtable and LMS, and experience creating/ editing training videos using tools like

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• At least 2–3 years of experience working in HR, training operations, or working with learning systems (LMS, digital platforms, tracking tools).
• Proficiency in Airtable and strong computer literacy across digital tools and platforms.
• Familiarity with Synthesia or similar AI video tools preferred.
• Experience editing videos (e.g., trimming, adding text, and basic transitions).
• Ability to learn new systems quickly and manage multiple priorities independently.
• Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & coaching operators with direct authority.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture.

Responsibilities

• Coordinate onboarding logistics, scheduling, and communications for new hires.
• Assign and track required compliance training and onboarding plans; monitor completion.
• Maintain Airtable databases for training resources, digital product pages, and video libraries.
• Produce and edit training videos using Synthesia and basic editing tools.
• Support Learning Management System (LMS) maintenance, including content uploads and updates, assignments, user setup, and reporting.
• Maintain and update existing handbooks, guides, and process documentation to keep information current and consistent.
• Support the distribution and tracking of surveys, performance data, and development plan progress to provide insight into onboarding and training effectiveness.
• Other duties may be assigned.

Skills

Onboarding coordination

Communication skills

Organizational skills

Team collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Airtable

Synthesia

Video editing

LMS

Job description

Paris Baguette - Support Office (SoCal) is seeking a Training & Development Specialist to coordinate onboarding, manage learning systems, and maintain training records and digital resources. You will support franchise owners and teams with onboarding and training operations through strong coordination, systems management, and communication.

The role requires 2–3 years in HR/training ops, proficiency with Airtable and LMS, and experience creating/ editing training videos using tools like