Onboarding Specialist - Human Relations & Development

City of Midland, TX; Midland (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

City of Midland, TX is seeking an Onboarding Specialist to support daily onboarding, new-hire processing, transfers, promotions, and orientation. This role ensures a seamless, compliant experience and maintains accurate HRIS data while coordinating between new hires, division managers, and HR leadership.

You will manage background checks and I-9 verification, collect documents, and provide timely updates. The position emphasizes customer service, confidentiality, and knowledge of federal, state,

Qualifications

• High school diploma or equivalent; degree in HR or business administration preferred.
• 1–2 years of related HR experience required.
• Experience with HRIS/ATS preferred; strong MS Office skills.

Responsibilities

• Process hiring, transfers, promotions, and separations accurately in HR systems.
• Manage onboarding from offer through orientation and admission to the HRIS.
• Communicate onboarding requirements, policies, and procedures to new hires.
• Coordinate background checks, I-9 verification, and pre-employment screenings in compliance with laws.
• Maintain accurate employee records in the HRIS.

Skills

Customer service skills

Communication skills

Interpersonal skills

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Degree in Human Resources or Business Administration preferred

Tools

HRIS systems

Applicant tracking systems

Microsoft Office Suite

Job description

The (Onboarding Specialist) HR Generalist I – Talent, manages the daily operational tasks related to new hire processing, employee transfers, promotions and onboarding. This role ensures a seamless, compliant, and professional onboarding experience while maintaining accurate HRIS data and providing timely communication between new employees, division hiring managers, and Human Relations & Development leadership team.

• Process all hiring, transfer, promotions and separation transactions in HR systems accurately and efficiently.
• Manage all aspects of the onboarding process from offer acceptance through new-hire orientation.
• Conduct daily onboarding duties and clearly communicate new hire requirements, policies, and procedures to new employees.
• Coordinate background checks, I-9 verification, and other pre-employment screenings, meeting federal, state & local laws and ensuring timely completion and review of results.
• Collect, review, and process all required new-hire paperwork (employment eligibility, background checks, compliance documentation, I-9s, etc.)
• Maintain accurate and complete employee records and personnel files initiated during the onboarding process, ensuring data integrity in the HRIS system.
• Provide regular onboarding updates to HR team and division hiring managers to ensure transparency and accountability.
• Serves as a friendly and reliable primary point of contact for new hires—from offer through full integration—by answering questions, assisting with documentation and transitions, and providing excellent customer service throughout the process.
• Collaborate with division hiring managers, HR leadership, and other departments to ensure consistency and compliance with city/regulation requirements and city and strategic plan goals.
• Collaborates with the talent team to support seamless candidate handoffs post-offer.
• Ensure continuity of hiring and onboarding operations when the recruiter is attending recruitment events.
• On occasion, this position may assist with job fairs or other outreach activities to support departmental recruiting efforts.
• Conduct new employee orientation on a rotational basis to welcome and onboard new hires.

Pre-Employment & Physical Requirements:

• Employment is contingent upon successful completion of pre-employment drug and alcohol screening.
• Must be able to lift, carry, and move items weighing up to 20 pounds.
• High school diploma or equivalent required; Degree in Human Resources or Business Administration preferred.
• 1–2 years of related experience in Human Resource required.
• Excellent attention to detail and organizational skills is a must.
• Ability to think critically, anticipate challenges, and proactively resolve issues.
• Strong customer service, communication, and interpersonal skills required.
• Demonstrated understanding of federal, state, and local labor laws and regulations.
• Experience with HRIS systems, applicant tracking systems, or similar hiring workflows preferred.
• Experience handling sensitive and confidential information with discretion and professionalism.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is required.
• Bilingual in English and Spanish preferred but not required.