Onboarding Specialist Americas

remotepeople; United States; Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Remote-first or hybrid

Work equipment provided

Competitive salary

Job summary

remotepeople is seeking an onboarding coordinator to manage employee onboarding across countries, guiding clients and new hires from case initiation through day one. The role blends document management, contract administration, and cross-team collaboration to resolve first-stage country requirements and delays.

You will coordinate intake to start date, review records for completeness, prepare contracts, arrange local steps like visas and tax forms, and work with payroll, legal, and success teams

Qualifications

• Minimum 2 years in onboarding, HR admin, or related client-facing roles.
• Strong English communication, both written and spoken.
• Know-how of onboarding processes and local employment requirements.

Responsibilities

• Coordinate concurrent onboarding cases from intake through start date, keeping clients and employees informed about documents, timelines, and next steps.
• Check employee records and required documents for completeness, accuracy, and compliance.
• Prepare contracts from approved templates and coordinate review, signatures, and amendments.
• Arrange local onboarding steps where applicable, such as medical checks, work authorization, visas, and tax forms.
• Work with payroll, benefits, legal, finance, and client success colleagues to prepare employee setup on time.
• Track outstanding actions, flag risks early, maintain accurate records, and suggest improvements to workflows and onboarding materials.

Skills

Onboarding experience

HR administration

Global mobility

Payroll operations

Client-facing communication

English language

Tools

HRIS

CRM

Ticketing systems

Collaboration tools

Job description

Role overview

Manage onboarding for employees hired across multiple countries, guiding clients and new hires from case initiation through the first day. The work blends careful document and contract administration with client advice, coordination across internal teams, and early resolution of country-specific requirements or delays.

Responsibilities

• Coordinate concurrent onboarding cases from intake through start date, keeping clients and employees informed about documents, timelines, and next steps.
• Check employee records and required documents for completeness, accuracy, and compliance.
• Prepare contracts from approved templates and coordinate review, signatures, and amendments.
• Arrange local onboarding steps where applicable, such as medical checks, work authorization, visas, and tax forms.
• Work with payroll, benefits, legal, finance, and client success colleagues to prepare employee setup on time.
• Track outstanding actions, flag risks early, maintain accurate records, and suggest improvements to workflows and onboarding materials.

Requirements

• At least two years of experience in employee onboarding, HR administration, global mobility, payroll operations, or a similar client-facing role.
• Professional fluency in written and spoken English.
• Understanding of onboarding processes and local employment requirements, including contracts, documentation, benefits enrollment, and compliance.
• Strong attention to detail, organization, and ability to manage several deadlines and stakeholders at once.
• Customer-focused communication, sound judgment, and confidence explaining complex processes and escalating risks.
• Familiarity with HRIS, CRM, ticketing, or collaboration tools; care in handling confidential information.
• Based in Latin America.

Nice to have

• Experience supporting onboarding in several countries, especially in global employment, EOR/PEO, payroll, or HR technology.
• Familiarity with HubSpot or Confluence.

Benefits and work setup

• Remote-first or hybrid arrangement, with asynchronous work and the option to work abroad for short periods.
• Competitive salary, growth opportunities, and necessary work equipment provided.