Onboarding Specialist

AmeriBest Home Care; Philadelphia (Philadelphia County); On-site; USD 45,000 - 60,000; Full time

Job summary

AmeriBest Home Care, LLC is seeking an Onboarding Specialist to manage the caregiver onboarding process, collect employment paperwork, and maintain records for licensing and credentialing compliance. The role requires proactive credential verification, background checks, and data entry across HR systems, with collaboration across departments to ensure timely starts.

Strong organizational and communication skills are essential in this healthcare setting.

Qualifications

• High school diploma required.
• Strong organizational and communication skills.
• Proficiency with Microsoft Office and data entry.
• Experience with EMR systems preferred.
• Familiarity with ADP and HHAeXchange software is a plus.

Responsibilities

• Oversee caregiver onboarding from start to finish, including collecting employment applications and HR onboarding documentation.
• Ensure accuracy of credentials, licenses, and compliance data for new hires and ongoing staff.
• Conduct background screenings and primary source verifications as required.
• Maintain personnel records and input data into required systems (e.g., ADP, HHAeXchange).
• Coordinate with internal departments to track onboarding status and meet start-date metrics.

Skills

Organizational skills

Communication skills

Microsoft Office

EMR systems

Data entry

Team collaboration

Education

High school Diploma

Tools

ADP

HHAeXchange

Job description

Career Opportunities with AmeriBest Home Care, LLC

Careers At AmeriBest Home Care, LLC

A great place to work.

Under the direction of the Vice President of Growth, the Onboarding Specialist is responsible for overseeing the caregiver on-boarding process, collecting and processing employment paperwork, maintaining employment records and monitoring ongoing compliance for licensing and credentialing of all associates.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with the team on assigned cases for new Associate On-boarding process to include collecting employment applications, all required HR onboarding documentation, applicant credentials, TB testing, residency requirements, etc.

Proactive follow-up with applicants to ensure receipt of necessary credentials and documentation to meet new hire to start metrics

Data entry new hire and associate termination information; update/maintain database regarding staff credentials, licenses, and other relevant information; and data entry communications with staff on compliance requirements.

Follow up with staff by phone, email, or memo regarding compliance requirements as necessary.

Conduct background screenings such as child abuse, state police, sanctions checks, OIG, social security verification and primary source verification of licenses upon hire, and ongoing screenings in accordance with regulatory requirements.

Conduct reference checks for all new hires.

Assist Onboarding Training classes as needed and/or one on one delivery of onboarding packets either in person or electronically.

Communicate frequently with internal departments regarding the status of caregivers within the new hire process.

Input information into required systems (HHAeXchange, ADP, etc.) as required.

Demonstrates a concerned, helpful, and professional manner.

Performs other duties as assigned.

COMPETENCIES/SKILLS:

Excellent organizational, oral and written communication skills; problem solving abilities

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently

Communication – Communicates persuasively; listens and gets clarification

Demonstrate empathetic attitude towards the care of the ill clients and their family members

Computer proficiency- Ability to navigate basic Microsoft Office suite, EMR systems and applicable internet resources per company policy

Able to manage competing demands for time and resources and independently prioritizes work responsibilities

Able to function effectively as a member of a team

EDUCATION AND/OR EXPERIENCE:

High school Diploma

Moderate competency with computers and keyboarding

Excellent organizational, oral and written communication skills

PREFERRED EXPERIENCE:

1-year recent experience in a home care agency or other healthcare field

Exceptional computer proficiency including Microsoft Office, general accounting software, and knowledge of one or more major web-based home health database software program

Experience with ADP and HHAeXchange Software preferred, not required