Onboarding Specialist

Dexian; Minneapolis (MN); On-site; USD 33,000 - 36,000; Full time

Job summary

Dexian is seeking an Onboarding Specialist in Minneapolis, MN for a 6-month contract. You will manage end-to-end onboarding, including I-9 activities, documentation review, and case management with strict SLAs.

The role involves collaborating with HR systems like Workday and ServiceNow to streamline tasks, while maintaining confidentiality and delivering a high-quality employee experience. You will support new hires and managers with guidance, ensure federal compliance, and handle inquiries

Qualifications

• 1–3 years of experience in HR, onboarding, compliance, or admin support.
• Hands-on knowledge of Form I-9 processes and employment eligibility documentation.

Responsibilities

• Manage end-to-end onboarding from pre-employment to post-hire.
• Perform daily I-9 activities and ensure federal compliance.
• Handle multiple cases through a Case Management System with SLAs.
• Respond to onboarding and I-9 inquiries and escalate as needed.
• Maintain accurate records for audits and compliance reviews.
• Collaborate with HR systems like Workday and ServiceNow for tasks.
• Protect confidential information and follow company policies.
• Deliver clear, timely, professional communication to hires and managers.

Skills

Onboarding

HR support

Communication

I-9 compliance

Tools

Workday

ServiceNow

Job description

Job Title: Onboarding Specialist # 1018578

Location: Minneapolis, MN

Duration: 6 months contract to start

Pay range: $24-26/hr.

Client: Large Banking

Overview:

We are looking for an Onboarding Specialist to support the end-to-end onboarding process for new employees, from pre-employment through post-hire.

What You’ll Do:

• Manage the end-to-end employee onboarding process, providing guidance and support to new hires and managers.
• Handle daily Form I-9 activities, including reviewing documentation, identifying missing or overdue items, completing reverifications, and ensuring compliance with federal requirements.
• Manage multiple employee cases through a Case Management System and meet established SLAs.
• Respond to onboarding and I-9 questions and escalations complex issues when needed.
• Maintain accurate records and support audits, compliance reviews, and documentation checks.
• Work with HR systems such as Workday and ServiceNow to manage onboarding tasks and case documentation.
• Protect confidential employee information and follow company policies and procedures.
• Provide a high-quality employee experience through clear, timely, and professional communication.

What We’re Looking For:

• 1–3 years of experience in HR, onboarding, compliance, or administrative support.
• Hands-on knowledge of Form I-9, including Sections 1 & 2, reverifications, and employment eligibility documentation.
• Experience with Workday, ServiceNow, or similar HR systems.
• Strong attention to detail, organization, and ability to manage multiple cases.
• Excellent communication, customer service, and problem-solving skills.
• Ability to work with confidential information and meet deadlines/SLAs.
• Comfortable using MS Office and digital workflow systems.

Nice to Have:

• Experience with I-9 audits, corrections, or E-Verify.
• Experience supporting high-volume onboarding or HR operations.
• Knowledge of federal employment eligibility requirements.
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.