Onboarding & Quality Lead — Arabic/English Go-Live Expert

Snoonu; Oregon; Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Global Vibes

Brain Boosters

Flexible Time Off

Agile Everything

Great Place to Work certification

ISO 9001/ISO 45001 certifications

CSR / Giving back

Job summary

Snoonu is seeking an Onboarding Associate to ensure seamless partner activation on our platform, delivering precise, high-quality live listings in Arabic and English. You will be the final gatekeeper of quality, proactively identifying hurdles to ensure flawless first impressions for customers.

Responsibilities include owning end-to-end activation, conducting rigorous quality checks, and flagging blockers to prevent delays.

Qualifications

• Bachelor’s degree in Translation, Linguistics, Marketing or equivalent experience.
• 2-5 years of onboarding, translation, or e-commerce experience.
• Native Arabic language required, fluency in local dialect is a plus.

Responsibilities

• Own the end-to-end activation process, ensuring merchants are set "Live" only when all platform requirements and quality benchmarks are met.
• Perform rigorous quality checks on merchant listings, ensuring covers, tags, and product descriptions are accurate, high-resolution, and culturally relevant for our audience.
• Ensure that every listing meets our platform's aesthetic and informational guidelines to maintain a premium user experience.
• Proactively flag potential blockers to the Account Management teams to prevent delays.
• Maintain and execute a high-standard onboarding checklist, ensuring no brand launches with missing data or broken user flows.

Skills

Onboarding experience

Translation experience

E-commerce experience

Arabic language proficiency

Education

Bachelor’s degree in Translation, Linguistics, Marketing or equivalent

Tools

Analytics tools

Content management platforms

Job description

Snoonu is seeking an Onboarding Associate to ensure seamless partner activation on our platform, delivering precise, high-quality live listings in Arabic and English. You will be the final gatekeeper of quality, proactively identifying hurdles to ensure flawless first impressions for customers.

Responsibilities include owning end-to-end activation, conducting rigorous quality checks, and flagging blockers to prevent delays.