Onboarding Program Manager

monday.com; New York (NY); Hybride; USD 104 000 - 120 000; Plein temps

Avantages offerts par ce poste

Equity incentive program

Monthly stipends for food, wellness, &

Commuter work stipend

Learning & development team

Best Place to Work recognition

Résumé du poste

monday.com is seeking an Onboarding Program Manager to own the operational execution of our onboarding experience for GTM sales teams in a hybrid New York City setting. You will ensure every new hire in Revenue is set up for success from Day 1 and coordinate across time zones with front line managers.

You will manage end-to-end onboarding cohorts, update materials as product releases occur, align with regional leads, analyze onboarding and business metrics, and iterate content.

Qualifications

• 1–2 years in full-cycle sales roles or sales enablement in a fast-paced SaaS environment.
• 1–2 years in program coordination or management.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication; ability to influence stakeholders.

Responsabilités

• Oversee the backstage of onboarding, managing end-to-end logistics for monthly global cohorts.
• Partner with Enablement Managers and SMEs to address questions about sessions and content.
• Keep onboarding decks, recordings, playbooks and LMS modules up to date with product releases.
• Coordinate regional localization while maintaining a consistent monday.com experience.
• Analyze onboarding and business metrics to identify trends and drive improvements.
• Iterate and revamp content based on strategic direction and feedback.
• Manage the Onboarding Syllabus and Checklist within monday.com for accuracy.

Connaissances

Sales experience

Program coordination

Communication skills

Attention to detail

Outils

Articulate Rise

Highspot

Gong

Description du poste

As the Onboarding Program Manager, you will own the operational execution of our world-class onboarding experience for GTM sales teams. You will ensure that every new hire in the Revenue org is set up for success from Day 1. This role is perfect for a detail-oriented professional who loves to orchestrate and thrives in a high-ownership, team-first culture.

About The Role

Key Responsibilities

• Operational Excellence: Lead the "backstage" of onboarding. This includes managing the end-to-end logistics for monthly global onboarding cohorts, including assigning lesson paths, liaising with front line managers and setting up calendars across multiple time zones.
• Stakeholder Management: Act as the primary point of contact for Enablement Managers and subject matter experts (SMEs) to address questions/feedback about Onboarding sessions and content. Additionally, communicate any updates made to the program and schedule to ensure alignment across all regional Field Enablement teams.
• Content Maintenance: Keep our onboarding materials (decks, recordings, playbooks, and LMS modules) up to date with the latest product releases and internal process changes.
• Regional Alignment: Work closely with regional leads to ensure the global program is localized effectively while maintaining a consistent "monday" experience.
• Data & Feedback: Analyze both Onboarding metrics and business performance metrics to identify trends, share insights with the Global Program Manager, and suggest iterative improvements.
• Iteration & Implementation: Adjust, revamp and develop content within the program as needed, based on strategic direction, business needs and feedback.
• Administrative Support: Manage the Onboarding Syllabus and Checklist within monday.com , ensuring accuracy and completeness.

Requirements

Qualifications & Experience

• 1-2 years of experience in full cycle Sales roles and/or Sales Enablement adjacent roles in a fast-paced SaaS environment1-2 years of experience in Program Coordination or Management
• Exceptional organizational skills and attention to detail. You’re the person who catches the typo in a deck or the calendar conflict before it happens.
• Strong written and verbal communication skills, with the ability to influence stakeholders at various levels of seniority.
• Proficiency with LMS platforms, authoring tools like Articulate RISE, Highspot and Gong.

What Monday.com Can Offer You

• Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefit package, bonus potential, and eligibility to take part in the company equity incentive program
• Amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
• Monthly stipends for food, wellness, and commuter work
• Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
• Award winning work environment - named a "Best Place to Work" by BuiltIn as well as "Great Place To Work" certified
• We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding

Please note that this is a hybrid position requiring 3 days/week in our NYC office.

Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws

For New York City-based hires only: Compensation Range: $104,000 - $120,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.