Sales Development Representative

Monday; New York (NY); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Paid time off

Parental leave

401(k) with company match

Employee stock purchase plan

Job summary

monday.com is seeking a Sales Development Representative to generate qualified leads and build a robust pipeline for the sales team. You will reach out to prospects, qualify needs, uncover pain points, and set appointments with Account Executives.

The role emphasizes data-driven prospecting, accurate CRM updates, and ongoing learning in a fast-paced, ownership-driven environment. You will work on a multi-product AI-powered platform with competitive compensation, benefits, and potential equity.

Qualifications

• Minimum 1 year of experience in outbound sales.
• Strong communication and interpersonal skills.
• Excellent time management and organizational skills.
• Proficient in CRM software and data analysis tools (preferably Salesforce).
• Passion for learning and a continuous improvement mindset.

Responsibilities

• Conduct deep-dive discovery calls to understand prospect needs and buying signals.
• Prepare detailed call reports and qualification summaries for AEs.
• Update CRM with prospect data, call notes, and meeting outcomes.
• Track and analyze activity and performance metrics and share insights with management.
• Stay updated on industry trends and offerings to engage prospects effectively.

Skills

Outbound sales

Communication skills

Interpersonal skills

Time management

Salesforce

CRM data analysis

Self-starter

Tools

Salesforce

Job description

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

About the Role

We’re looking for a highly motivated Sales Development Representative to play a pivotal role in generating qualified leads and building a robust pipeline for our sales team. You’ll be responsible for proactively reaching out to ideal prospects, qualifying their needs and pain points, and setting valuable appointments with the Account Executives team. This is a results-oriented position where your proactive and creative/strategic approach, excellent communication skills, and industry knowledge will be key to your success.

Open doors. Take a data-driven approach to prospecting that builds a pipeline across key customer segments, while building connections and establishing monday.com 's brand in markets we will be entering soon.

Take extreme ownership. Identify and actively address inefficiencies: we need to leverage our tools for prospecting at speed

Qualification: Conduct deep-dive discovery calls to understand prospect needs, challenges, and budget. Uncover potential buying signals and pain points to determine fit with our solutions.

Meeting preparation: Prepare detailed call reports and qualification summaries for AEs, including key contact information, company background, and potential deal size.

CRM management: Accurately and consistently update CRM with prospect data, call notes, and meeting outcomes.

Reporting and analysis: Track and analyze your activity and performance metrics, identify areas for improvement, and share insights with management.

Continual learning: Stay updated on industry trends, competitor landscape, and company offerings to effectively engage and qualify prospects.

Requirements

Minimum 1 year of experience in Outbound sales and/or lead generation

Strong communication and interpersonal skills, with the ability to build rapport and engage prospects in meaningful conversations.

Excellent time management and organizational skills, adapt at multitasking and prioritizing effectively.

Proficient in CRM software and data analysis tools (preferably Salesforce)

Passion for learning and a continuous improvement mindset.

Competitive spirit and drive to exceed quota and win deals. Self-starter, goal oriented

Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI

Develop strategies and coordinate cross-functional support to help customers maximize the value from the monday.com solutions

Proven ability to identify and overcome sales objections.

Self-starter, goal-orientated, and customer-centric

Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall.

Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people who build the product should share in its success

Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we

A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

The estimated annual base salary range for this role is $75,000 - $85,000. Actual compensation will be determined based on factors including education, training, experience, business needs, and work location. In addition to base salary, employees are eligible for either an annual discretionary bonus or a role-based, sales incentive plan. Certain roles may also include equity in the form of RSUs. Full compensation details, including any applicable bonus or incentive plan, will be provided in the hiring process.

monday.com offers a competitive benefits package, including comprehensive medical/dental/vision insurance, generous paid time off (vacation, holidays, personal leave and sick leave), fully paid parental leave, automatic 401(k) contributions, the opportunity to purchase company stock at a discount (ESPP), and more. Full benefits details are available upon request. Applications are accepted on a rolling basis with no set deadline.

We believe in equal opportunity.
At monday.com, we believe everyone should feel they belong - exactly as they are. We’re an equal opportunity employer, committed to an open, accessible, and inclusive workplace free from discrimination or harassment of any kind.
All qualified candidates will be considered for employment, regardless of race, color, religion, nationality, sexual orientation, gender identity, age, marital status, pregnancy, family or parental status, disability, veteran status, or any other characteristic protected by law.
If you need support or accommodation during the hiring process, we’re here to help.

Meet the Consulting (Sales) team

The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.