Onboarding - Onboarding Associate

B2c2; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

B2C2, a global leader in digital asset liquidity, seeks a detail-focused KYC/onboarding specialist to support client lifecycle activities. You will collaborate with Compliance, Front Office, and Legal teams to ensure accurate onboarding and ongoing due diligence within a fast-paced, high-pressure environment.

You will help maintain risk controls while facilitating efficient onboarding, review documents, and participate in system enhancements to improve client due diligence processes.

Qualifications

• KYC onboarding experience required.
• Familiarity with due-diligence applications/systems preferred.
• Strong written and verbal communication skills.
• Ability to liaise with Front Office, Compliance, Legal and Risk teams.
• Excellent organization and ability to multitask in a high-pressure environment.

Responsibilities

• Engage clients and counterparties to support KYC onboarding and lifecycle reviews.
• Coordinate KYC onboarding across multiple functions and entities in a time-sensitive environment.
• Assist in ongoing monitoring, banking inquiries, and related matters.
• Ensure timely completion of all departmental requests and client maintenance tasks.
• Review agreements and documents for completeness and accuracy.
• Assist risk classifications and updating profiles as needed.
• Contribute to design and testing of onboarding databases and reports.

Skills

KYC onboarding

Due diligence

Interpersonal skills

Stakeholder management

Multitasking

Research & analysis

AI tools interest

Job description

About us:

Founded in 2015, B2C2 is a global leader for institutional liquidity within digital assets. We bring 24/7 365 days a year deep, reliable pricing for spot, futures, options, CFDs, and NDFs across all market conditions. Our growing team has deep expertise across pricing, structuring, risk, systems, and regulation. B2C2 bridges the gap between traditional financial and digital assets, and is relied upon by brokerages, exchanges, banks, fund managers, and other institutions to provide 24/7 liquidity. Headquartered in London, with global offices in Paris, Jersey City, Tokyo, Singapore, and Luxembourg, our fast-growing team has expertise in traditional financial and crypto markets. We pride ourselves on our company culture and ability to attract not only the top talent but the right people. If you are looking for a role in an exciting new industry, at a dynamic company please keep reading.

Duties and Responsibilities:

• Engage clients and counterparties to help facilitate the Client KYC/Onboarding and Client Lifecycle processes such as initial KYC, periodic and ad-hoc reviews


• Coordinate client / counterparty KYC onboarding across multiple functions / B2C2 entities - Front Office, Compliance, AML, Operations, Legal, Risk, amongst others - all in a high pressure / time-sensitive environment


• Assist in ongoing monitoring, banking enquiries, other KYC related matters, as and when required


• Ensure all departmental requests are completed within expected timeframes


• Ensure that client maintenance activities are acted upon in a timely manner


• Review agreements, legal and financial documents, and other paperwork for completeness and accuracy


• Assist in the assessment / assignment of risk classifications to incoming clients / counterparties and those expanding / changing business activities; where applicable, adjust KYC profiles due to changes in risk factors


• Undertake recertifications and renewal of due diligence on existing clients / counterparties to ensure identification of changes in risk profile, including reputational and operational risk factors


• Participate in design and testing of enhancements to client due diligence / onboarding databases, reports, and systems


• Support management in its tactical / strategic initiatives regarding onboarding applications / other systems


• Work closely with Sales, Compliance, Legal and other teams to render policies / procedures more transparent and effective, all while preserving risk control strength

Required Skills and experience:

• KYC/Client onboarding experience


• Appreciation for due diligence operations and onboarding applications / systems


• Strong interpersonal skills: Effective communicator both written and verbal


• Ability to face-off to management team, Front Office, Sales, Compliance, Legal, Audit


• Well-organized and good at multitasking. Track-record of keeping good composure in a fast-paced, high-pressure environment


• High competency in research and analysis, and in using external due-diligence


• Energetic / self-starter. Ability to take direction and act quickly


• Healthy mix of compliance and pragmatism / commerciality in an environment where revenue growth is a mandate and risk control is paramount


• High competency in Google products suite and interest in AI technology enhancement

A strong culture is a common denominator among the most successful companies and B2C2 is proud to be a values-based company.

• Ambitious - Striving to make history through world class achievements


• Innovative - Forward looking in our solutions for clients and employees


• Meritocratic - Rewarding positive contribution across the organisation


• Collegiate - Achieving through teamwork through a healthy environment


• Risk Aware - Informed decision making and considered in our practices

Equal Employment Opportunities Policy:

B2C2 is committed to a policy of equal employment opportunity for applicants and employees and we welcome applicants from all backgrounds. It is the policy of B2C2 to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, colour, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age, disability or certain classifications based on genetic information, or because someone is married or in a civil partnership or any other characteristic protected by federal, state or local laws, regulations or ordinances. As such, B2C2 will not tolerate discrimination against any of our employees on the basis of membership in a protected category. We are also committed to creating an inclusive environment to ensure we attract, engage, promote and retain the best talent. We will consider flexible working arrangements for any of our roles.