Onboarding Manager

DealHub Ltd.; Austin, Northern (TX, KY); Hybrid; USD 70,000 - 120,000; Full time

Job summary

DealHub Ltd. is seeking an Onboarding Manager in Austin, TX. You will lead the customer onboarding process end-to-end, serving as a trusted advisor and coordinating with sales, product, and support teams to ensure a seamless rollout of DealHub.AI.

The role requires strong communication, time-zone flexibility, and a data-driven approach to configuring integrations and gathering customer requirements to deliver tailored solutions worldwide.

Qualifications

• Fluent in English (written and verbal).
• Excellent communication skills with strong customer-facing orientation.
• Analytical thinking with a data-oriented mindset.
• Strong project management skills and ability to manage multiple tasks.
• Ambitious with problem-solving approach.
• Ability to work across different time zones and manage calendar independently.
• Collaborative persona that loves teamwork.
• Graduated in Information Technology/ Industrial Engineering/ Information Systems / Economics.
• Experience with CRM tools (Salesforce/HubSpot/MS Dynamics) is an advantage.
• Experience implementing software end-to-end is a plus.

Responsibilities

• Lead the onboarding process end-to-end and act as trusted advisor to customers.
• Attend customer meetings and calls across multiple time zones.
• Collaborate with internal teams to tailor DealHub's solution and ecosystem.
• Collect customer business requirements, configure integrations, and answer questions.
• Ensure clients are satisfied with the solution and drive successful outcomes.

Skills

Excellent communication

Customer-facing orientation

Analytical thinking

Data-driven mindset

Project management

Time-zone flexibility

Collaborative

Team player

English proficiency

Education

Bachelor's degree in IT / Industrial Engineering / Information Systems / Economics

Tools

CRM tools (Salesforce, HubSpot, MS Dynamics)

Job description

Careers > Position

Onboarding Manager

Customer Success Austin, Texas, Austin

Description

DealHub.AI is building the future of agentic revenue technology. Trusted by leading global businesses, we’re redefining what revenue teams can achieve with AI and agentic execution across the deal lifecycle. Our mission is simple: help businesses Own Your Revenue with greater speed, intelligence, and governance.

The Onboarding Manager is responsible for leading the customer’s onboarding process both high-level and low-level, while acting as the trusted advisor of the customers.

Your day-to-day tasks will include customer meetings and calls in different time zones, collaborating with different teams, and working in-depth on Dealhub's solution and its ecosystem.

You will be responsible for collecting customer’s business requirements, build the configuration and integrations, answering questions, and ensuring the client is satisfied with the solution. You'll lead the onboarding process and projects end-to-end, and make sure to provide the best solution for our customers worldwide.

It's a great opportunity for those who are thrilled by the combination of customer-facing and technical and logical processes!

Requirements

• Fluent in English (both written and verbal)
• Excellent communication skills with strong customer-facing orientation
• Extraordinary logical thinking, with strong analytical skills and a data-oriented mind
• Strong project management skills and ability to manage multiple tasks
• Great ambitious and problem-solving approach
• Ability to work in different time zones and manage your calendar independently
• Collaborative persona that loves working in a team
• Graduated in relevant fields (Information Technology/ Industrial Engineering/ Information Systems / Economics)
• Experience or proven knowledge of CRM tools (Salesforce / HubSpot / Microsoft Dynamics) - advantage
• Experience of implementing software end-to-end - great advantage!