Onboarding & Integration Specialist

RR Donnelley; Kentucky; On-site; USD 32,125 - 46,962; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with match

Paid time off

Parental leave

Job summary

Williams Lea by RRD, a global business support services provider, seeks an Onboarding & Integration Specialist in Kentucky to support tailored onboarding, integration planning, and stakeholder coordination. The role requires 2+ years in hospitality, events, or project management, plus strong MS Office and CRM skills.

The position emphasizes collaboration with firm leadership, operations, and HR to ensure smooth transitions and long-term retention.

Qualifications

• Minimum 4 Year / Bachelor's Degree
• 2 Years minimum | Prior experience in hospitality, event management, and/or project management preferred

Responsibilities

• Supports in executing a tailored integration process for each new hire, including maintaining integration materials and coordinating milestone check-ins with new hires and firm leaders.
• Assists in drafting and preparing individualized integration plans by reviewing recruiting materials, understanding the strategic rationale for each hire, identifying internal connections, and helping keep stakeholders aligned and on schedule.
• Prepares materials and coordinates pre-arrival activities, including internal team meetings, pre-arrival calls with key stakeholders and partners, note-taking, follow-up summaries, and action items.
• Coordinates introductions, office visits, and other onboarding activities; maintains onboarding checklists, workflow documents, and other recruiting and integration materials.
• Maintains integration databases, dashboards, and tracking systems used to monitor onboarding progress, integration milestones, and overall outcomes.

Skills

Webinar technology

Microsoft Office

CRM InterAction

Communication skills

Teamwork

Education

Bachelor's Degree

Tools

InterAction CRM

Job description

Williams Lea by RRD, a global business support services provider, seeks an Onboarding & Integration Specialist in Kentucky to support tailored onboarding, integration planning, and stakeholder coordination. The role requires 2+ years in hospitality, events, or project management, plus strong MS Office and CRM skills.

The position emphasizes collaboration with firm leadership, operations, and HR to ensure smooth transitions and long-term retention.