Onboarding Inside Account Manager – Enterprise Tech Sales

Connection; Illinois; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Connection is seeking an Inside Account Manager to onboard new customers, coordinate with Enterprise Account Executives and internal teams, and drive revenue growth in a remote role. You will deliver a white-glove onboarding experience and build trusted relationships with key stakeholders across customer organizations.

Responsibilities include managing quotes, responding quickly to requests, and supporting sales initiatives while coordinating with manufacturers and partners.

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• Strong experience in customer service, sales support, account management, or inside sales.
• Excellent relationship-building and communication skills.
• Strong organizational and time-management abilities.
• Ability to prioritize multiple initiatives in a fast-paced environment.
• Analytical mindset with strong problem-solving skills.
• Experience working with CRM platforms such as Salesforce and ERP systems.
• Proficiency with Microsoft Office, including Excel and Outlook.

Responsibilities

• Lead a world-class onboarding experience for new enterprise clients.
• Develop and manage customer quotes, including technically configured solutions.
• Maintain a four-hour response goal for customer quote requests.
• Register opportunities and manage deal registrations with manufacturer partners.
• Follow up on active proposals and sales opportunities.
• Identify cross-sell, upsell, and whitespace opportunities within existing accounts.
• Conduct spend analysis and proactively recommend new technology solutions.

Skills

Customer service

Sales support

Account management

Inside sales

Relationship building

Communication skills

Time management

Analytical thinking

Education

Bachelor's degree

Tools

Salesforce

ERP systems

Excel

Outlook

Job description

Connection is seeking an Inside Account Manager to onboard new customers, coordinate with Enterprise Account Executives and internal teams, and drive revenue growth in a remote role. You will deliver a white-glove onboarding experience and build trusted relationships with key stakeholders across customer organizations.

Responsibilities include managing quotes, responding quickly to requests, and supporting sales initiatives while coordinating with manufacturers and partners.