Onboarding Implementation Specialist

JPMorgan Chase & Co.; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

JPMorgan Chase & Co. in Charlotte, NC is seeking an Implementation Analyst to support client onboarding and seamless transitions to the Chase platform.

You will help execute strategic initiatives, apply critical thinking to routine queries, and leverage data insights to inform decisions. The role emphasizes collaboration, influence, and emotional intelligence within a diverse global team, with growth opportunities in Client Onboarding.

Qualifications

• Demonstrated ability to apply critical thinking to resolve routine queries and unusual situations.
• Proven experience using influence and persuasion to establish credibility in professional settings.
• Beginning proficiency in data literacy with willingness to learn new technologies impacting business.
• Developing emotional intelligence to interact effectively with clients and teams.

Responsibilities

• Assist in the execution of strategic initiatives and projects related to client onboarding, adhering to established routines and procedures.
• Apply developing critical thinking skills to resolve routine queries and escape any unusual situations in the onboarding process.
• Utilize beginning proficiency in data and tech literacy to analyze and interpret data, providing continuous insights to inform decisions.
• Contribute to the team's efforts by using influence and persuasion skills to establish credibility and trust during the client onboarding process.
• Enhance emotional intelligence by recognizing, understanding, and managing emotions in professional interactions with clients and team members.

Skills

Critical thinking

Influence & persuasion

Data literacy

Emotional intelligence

Job description

JPMorgan Chase & Co. in Charlotte, NC is seeking an Implementation Analyst to support client onboarding and seamless transitions to the Chase platform.

You will help execute strategic initiatives, apply critical thinking to routine queries, and leverage data insights to inform decisions. The role emphasizes collaboration, influence, and emotional intelligence within a diverse global team, with growth opportunities in Client Onboarding.