Onboarding Experience Architect

The Townsend Company, LLC; Muncie (IN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Weekly pay

Paid Time Off and health benefits

401(k) with company match

Growth and development opportunities

Flexible scheduling options based on业务

Job summary

The Townsend Company in Muncie, IN is seeking an Onboarding Specialist to join our Human Resources team. You will guide new hires, rehires, and returning employees through the onboarding journey so they have the information and support they need to start successfully.

You will work cross-functionally across the organization, manage high-volume onboarding, maintain accurate records in our HRIS, ensure compliance, and help improve processes for a smooth employee experience.

Qualifications

• Associate degree in Human Resources, Business Administration, or related field or equivalent experience.
• Two or more years of onboarding, HR operations, or HR administration experience preferred.
• Strong organizational, time-management, and attention to detail.
• Excellent verbal, written, interpersonal, and customer-service skills.

Responsibilities

• Manage onboarding activities for new hires, rehires, and employees returning from layoff.
• Guide employees through online onboarding requirements and provide patient assistance.
• Navigate online onboarding for employees with varying levels of tech experience.
• Monitor onboarding progress and follow up on incomplete requirements.
• Ensure employees are ready for their start dates.

Skills

Organizational skills

Time management

Attention to detail

Customer service

Multitasking

Communication skills

Microsoft Office

Education

Associate degree in HR or Business Administration

Tools

HRIS

Microsoft Office

Job description

The Townsend Company in Muncie, IN is seeking an Onboarding Specialist to join our Human Resources team. You will guide new hires, rehires, and returning employees through the onboarding journey so they have the information and support they need to start successfully.

You will work cross-functionally across the organization, manage high-volume onboarding, maintain accurate records in our HRIS, ensure compliance, and help improve processes for a smooth employee experience.