Onboarding Coordinator

Veteran Project Manager Mentor Alliance; Gilbert (AZ); On-site; Full time

Job description

SUPPORT THE VETERAN COMMUNITY - VOLUNTEER TODAY!

This is a VOLUNTEER OPPORTUNITY!*

Are you highly organized, detail-oriented, and passionate about creating a smooth and welcoming experience for new volunteers?

At the Veteran Project Manager Mentor Alliance (VPMMA), we are a 100% volunteer-driven nonprofit dedicated to supporting service members, veterans, and military spouses in advancing their careers in project management.

As an Onboarding Coordinator, you will play a critical role in guiding new volunteers from application to placement. Your work will help ensure every candidate receives timely communication, a positive first impression, and a successful start within our organization.

Position Details:

Position Type: Volunteer

Location: Remote

Commitment: ~3-5 Hours/Week

Reports To: Volunteer Program Manager

Alternative Reporting: Chief Volunteer Officer

What You’ll Do (Impact: ~3-5 Hours/Week):

You will focus on managing volunteer intake, onboarding logistics, and ensuring a professional and organized experience for incoming volunteers.

Intake & Pipeline Management

• Track applicants from initial application through final placement
• Maintain visibility of all candidates in the onboarding pipeline
• Ensure timely movement of volunteers through each stage

Candidate Scheduling & Communication

• Schedule interviews or introductory calls with leadership/team leads
• Send confirmations, updates, reminders, and welcome communications
• Provide a professional and positive first impression of VPMMA

Documentation & Orientation

• Track required forms and onboarding documentation
• Coordinate volunteer orientation sessions
• Confirm facilitators and logistics for each onboarding session

Volunteer Integration

• Answer onboarding questions from new volunteers
• Guide volunteers through next steps after orientation
• Coordinate handoff to managers/team leads for placement

Reporting & Process Improvement

• Provide updates to leadership regarding onboarding activity and pipeline status
• Maintain current onboarding procedures and resources in the knowledge base
• Recommend process improvements for a smoother volunteer experience

Cross-Functional Support

• Assist with recruitment messaging, volunteer communications, and HR-related announcements as needed

Who You Are:

Organized & Detail-Oriented

You can manage multiple applicants, timelines, and follow-up tasks accurately.

Strong Communicator

Able to send clear, warm, and professional communications.

Reliable & Proactive

You follow through, stay organized, and anticipate next steps.

Tech-Savvy

Comfortable using Google Workspace, spreadsheets, shared drives, or tracking systems.

Mission-Driven

Passionate about supporting veterans, service members, and military spouses.

Standard Volunteer Expectations:

• Commit to a regular volunteer schedule and complete assigned tasks
• Uphold professionalism and the VPMMA Code of Conduct
• Maintain confidentiality of applicant and organizational information
• Communicate proactively regarding availability and deadlines
• Participate in onboarding and ongoing training opportunities

Why Join Us?

Meaningful Impact

Help create a welcoming and professional experience for volunteers serving the veteran community.

Resume Building

Gain hands‑on experience in onboarding, HR coordination, and nonprofit operations.

Professional Growth

Build skills in volunteer management, communication, and process improvement.

Networking

Connect with professionals in HR, project management, and nonprofit leadership.

Direct Mission Support

Your work helps strengthen the volunteer workforce that serves veterans and military families.

About VPMMA:

The Veteran Project Manager Mentor Alliance (VPMMA) is a nonprofit dedicated to empowering service members, veterans, and military spouses through mentorship, networking, and professional development in project management.