Onboarding and Credentialing Specialist

Mainsl Services Inc; Brooklyn Park, Northern (MN, KY); Hybrid; USD 48,000 - 59,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

Mains’l is seeking an Onboarding and Credentialing Specialist to support the setup and ongoing credentialing of vendors and employees in the Self Determination Program. You will partner with FMS team members to ensure documentation is completed and verified, and systems are updated for timely, compliant delivery.

The role requires strong attention to detail, proficiency with Microsoft Office (Excel), and the ability to manage a high volume of daily communications.

Qualifications

• Excellent customer service skills.
• Bilingual in English and Spanish preferred.
• Experience with financial management systems and data entry.
• Proficiency in Microsoft Excel.

Responsibilities

• Follow internal policies, procedures and controls to provide FMS services within contracts and regulations.
• Address participant and stakeholder questions related to self-directing services.
• Process program documents including employee paperwork, vendor invoices and enrollment forms.
• Conduct detailed payroll reviews, data entry and review of payable invoices, and support service budget management.
• Establish and maintain credential tracking systems for vendors and employees; perform monthly reviews.

Skills

Customer service

Bilingual (English/Spanish)

Budgeting

Data entry

Communication

Independent work

Education

College degree preferred

Tools

Microsoft Office

Excel

Job description

Mains’l is seeking an Onboarding and Credentialing Specialist. This role will play a crucial role in supporting the setup and ongoing credentialing of vendors and employees in the Self Determination Program. The Onboarding and Credentialing Specialist will partner with other FMS team members to ensure that all necessary documentation is completed and verified, and systems are accurately updated to enable timely and compliant delivery.

Why Mains’l?

Mains’l is a company that stands by its commitments, and this is reflected in the numerous awards we’ve earned based on feedback from our team. The Mains’l crew has voted the company a Top Workplace in Minnesota for several years and a Top USA Workplace for the past 4 years in a row. In 2024, Mains’l also received Workplace Culture Excellence Awards for Innovation, Work-Life Flexibility, and Purpose & Values.

Interested in learning more visit: https://www.mainsl.com/

Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Salary: $53,560 annually

Work schedule: Remote/Hybrid- there will be in office training, work time, and meetings that are in person in Brooklyn Park, MN

Key Responsibilities:

• Follow all internal policies, procedures, processes, and internal controls, providing FMS services within accordance with all contracts and regulations.
• Act as a resource to address participant and stakeholder questions related to self-directing services.
• Process program documents, including employee paperwork, vendor invoices and enrollment forms, following established procedures and timelines.
• Conduct detailed reviews of payroll; perform data entry and review of payable invoices; and support individuals in managing their service budget and expenditure.
• Establish and maintain credential tracking systems for vendors and employees; conduct monthly reviews and follow up on expirations.

Skills:

• Excellent customer service skills.
• Bilingual in English and Spanish preferred.
• Experience with financial management systems, with a focus on budgeting accuracy and data entry.
• Proficiency in Microsoft Office, especially Excel.
• Strong mathematical and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal instruction while seeking assistance when needed.
• Capacity to manage a high volume of daily communications and processing deadlines.
• Previous experience supporting individuals with disabilities preferred.
• College degree preferred.

What We Offer:

• Competitive salary and comprehensive benefits package, including health, dental, life insurance, 401(k) with match, long-term disability, paid time off, education assistance, and more

Enjoy flexibility, competitive pay, and a hybrid schedule—all while making an impact.