FMS Service Coordinator

Mains'l Services; Brooklyn Park (MN); Hybrid; USD 48,000 - 59,000; Full time

Benefits offered by this job

Paid Training

Health insurance

Dental insurance

Life insurance

401(k) with matching

Long-term disability

Paid time off

Education assistance

Life Insurance

Job summary

Mains’l is seeking a FMS Service Coordinator to assist individuals who opt for self-direction by effectively managing their services. This role acts as a key contact at Mains’l, offering expertise and resources related to self-directed programs to ensure successful service management.

The position supports a hybrid work arrangement with remote work and in-person training at Brooklyn Park, MN. Strong customer service, budgeting, and data-entry skills are essential, along with clear communication

Qualifications

• Customer service skills and strong communication abilities are required.
• Experience handling budgeting and data entry with financial systems.
• Proficiency in Microsoft Office, especially Excel, is expected.

Responsibilities

• Support individuals in managing their service budget and expenditures.
• Perform data entry and review of payable invoices.
• Conduct detailed payroll reviews.
• Process employer, employee, and vendor documents.
• Maintain strong relationships with participants, case managers, families and vendors via phone and email.

Skills

Customer service

Financial management systems

Excel

Mathematical analysis

Written and verbal communication

Independent work

Communication

Education

College degree preferred

Tools

Microsoft Office

Job description

Mains’l is hiring a FMS Service Coordinator. The FMS Service Coordinator plays a crucial role in supporting individuals who choose self-direction by managing their services effectively. This position serves as a key point of contact at Mains’l, providing expertise and resources related to self-directed programs to ensure successful service management.

About Us:

At Mains’l, we believe in empowering individuals to take charge of their own services through self-direction. We are dedicated to providing the tools, information, and support needed for our participants to thrive.

We believe in creating a flexible, casual work environment that promotes work-life balance while providing a variety of career growth opportunities in social services, behavioral health, healthcare, finance, and more.

Mains’l is committed to providing Equal Employment Opportunities to all employees and applicants.

Salary: $53,560 annually

Work schedule: Remote/Hybrid- there will be in office training, work time, and meetings that are in person in Brooklyn Park, MN

Key Responsibilities:

• Support individuals in managing their service budget and expenditures.
• Perform data entry and review of payable invoices.
• Conduct detailed reviews of payroll.
• Process employer, employee, and vendor documents.
• Maintain strong relationships through excellent customer service, engaging with individuals, case managers, families, and vendors primarily via phone and email.

Skills:

• Excellent customer service skills.
• Experience with financial management systems, with a focus on budgeting accuracy and data entry.
• Proficiency in Microsoft Office, especially Excel.
• Strong mathematical and analytical abilities.
• Excellent written and verbal communication skills.
• Ability to work independently with minimal instruction while seeking assistance when needed.
• Capacity to manage a high volume of daily communications and processing deadlines.
• Previous experience supporting individuals with disabilities preferred.
• College degree preferred.

What We Offer:

• Paid Training
• Comprehensive benefits package, including health, dental, life insurance,
• 401(k) with Matching
• Long-term disability
• Paid Time Off
• Education Assistance
• Life Insurance

Join Us!

If you're looking for a meaningful career where you can make a difference, Mains’l is the place for you!