Onboard Specialty Restaurant Manager – Cruise Ship

Ismira; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Free food on board

Accommodation on board

First joining ticket provided

Medical insurance during contract

Job summary

ISMIRA Agency is actively recruiting a Specialty Restaurant Manager for Carnival Cruise Line. The role oversees the Specialty Restaurant's food and beverage service, ensuring guest satisfaction during dinner and maintaining Carnival Look standards, staff discipline, and service quality.

The candidate should have a hotel/hospitality degree, 3+ years in supervisory restaurant roles, shipboard experience, and strong English communication.

Qualifications

• Degree/Diploma in Hotel Management / Hospitality or other similar vocational education.
• Mandatory previous ship experience in restaurant management.
• Extensive wine and fine dining service knowledge with minimum 3 years’ experience in a high-volume hotel / restaurant / cruise line (4+ star).
• Minimum 3 years Supervisory or Management experience in a Restaurant.
• Previous experience with managing employees.
• Ability to work under pressure with minimal supervision
• Good level of English language
• Age: min. 21 years old
• Strong communication skills and comfortable speaking to English speaking guests

Responsibilities

• To greet and seat all guests as they enter the Restaurant.
• To ensure that all tables have been serviced by Servers for food and bar orders.
• To ensure that all special requests made by guests are accommodated as far as is possible.
• To ensure that all Servers place the food and beverage orders correctly for the galley.
• To check with every table whether the food and service was to their satisfaction and take necessary action if needed.
• To present and serve occasion cakes.
• To have a thorough knowledge of the reservation procedures.
• To perform the necessary administrative tasks.
• To ensure correct and timely check-in of employees before service commences.
• To ensure that all Restaurant Servers follow the “Carnival Look” standards and are properly attired as per company standards.
• To ensure that the Servers provide professional yet friendly service in accordance with company standards that will exceed our guests’ expectations.
• To monitor areas in the restaurant during service ensuring safe working practices are carried out.
• To ensure that all accidents/incidents are reported immediately.
• To ensure the correct mise-en-place and set-up of the restaurant before service begins.
• To check all tables for correct set-up, the furniture and fixtures are in well maintained and the carpet and floors are clean.
• To ensure that all side stations are clean and tidy and have been set up correctly.
• To check that the right ambience is created by adjusting the lighting and music to the appropriate levels.
• To liaise with the FOM/Chef regarding shortages, guest counts, special diet requests, occasion cakes and VIP tables.
• To ensure that the linen, uniform, menu, ménage lockers and cabinets are always kept clean and tidy. Par stocks for all the above should be established and always maintained.
• To enforce employee discipline in a fair impartial manner where needed.

Skills

Shipboard management

Wine service

Fine dining

Staff supervision

English proficiency

Education

Hotel Management Degree

Job description

ISMIRA Agency is actively recruiting a Specialty Restaurant Manager for Carnival Cruise Line. The role oversees the Specialty Restaurant's food and beverage service, ensuring guest satisfaction during dinner and maintaining Carnival Look standards, staff discipline, and service quality.

The candidate should have a hotel/hospitality degree, 3+ years in supervisory restaurant roles, shipboard experience, and strong English communication.