On The River Inn Front Desk Agent

Imprint Hospitality; Woodstock (VT); On-site; USD 18,000 - 21,000; Part time

Job summary

On The River Inn is seeking a part-time Front Desk Agent to join our team in Woodstock, VT. This PM/AM rotating role delivers friendly, professional guest service and supports front desk operations.

You will greet guests, handle check-in/out, answer calls, manage reservations, and assist with emails. Previous hospitality experience is welcome but not required, and reliability and attention to detail are essential. Imprint Hospitality also oversees this property.

Qualifications

• Strong communication and organizational abilities.
• Ability to handle financial transactions accurately.
• Comfortable using computers, including email, Microsoft Word, Excel, and property management systems.
• Previous hospitality experience preferred, but not required.
• Ability to stand and move throughout most of the shift.

Responsibilities

• Greet and interact with guests in a warm, welcoming, and professional manner
• Check guests in and out, ensuring: Accurate billing and payment processing
• Special requests are properly noted and fulfilled
• Guest information is recorded correctly
• Respond promptly and professionally to guest emails
• Make and confirm reservations
• Answer and assist with incoming phone calls

Skills

Strong communication

Organizational skills

Computer literacy

Hospitality experience

Tools

Microsoft Word

Excel

Property management systems

Job description

Career Opportunities with Imprint Hospitality

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Job Title: Part-Time Front Desk Agent (PM/AM Rotating)

On the River Inn is seeking a part-time Front Desk Agent to join our team. This position requires availability for PM shifts (3:00 PM - 11:00 PM), with occasional AM shifts (7:00 AM - 3:00 PM). We are looking for someone with a strong commitment to delivering exceptional guest service.

Key Responsibilities

• Greet and interact with guests in a warm, welcoming, and professional manner
• Check guests in and out, ensuring:
  • Accurate billing and payment processing
  • Special requests are properly noted and fulfilled
  • Guest information is recorded correctly
• Respond promptly and professionally to guest emails
• Make and confirm reservations
• Answer and assist with incoming phone calls

Qualifications

• Strong communication and organizational abilities
• Ability to handle financial transactions accurately
• Comfortable using computers, including email, Microsoft Word, Excel, and property management systems
• Previous hospitality experience preferred, but not required
• Ability to stand and move throughout most of the shift

What We're Looking For

• Strong attention to detail
• Reliability and punctuality
• Friendly, guest-focused attitude
• A team player who enjoys working with people
• Flexibility to work additional hours during high-occupancy periods

About Us

On The River Inn is newly managed by Imprint Hospitality, a full-service hotel and restaurant management company specializing in lifestyle and boutique properties. We focus on creating unique guest experiences by combining innovative technology with genuine human connection. Imprint Hospitality also offers development services, consulting, and asset management to help each property reach its full potential.

Our Core Values

• We leave a positive imprint
• We care and do what is right
• We use our expertise to drive continuous improvement
• We enjoy what we do, who we do it with, and who we do it for