On-Site Windows Desktop Engineer — Security & VPN Expert

Greycell Labs Inc; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

The Department of Financial Services seeks an on-site Desktop Engineer in New York to deliver high-quality end-user support for hardware and software. You will help establish Service Desk processes and ensure delivery aligns with business needs.

The role requires extensive Windows experience, AD/GP proficiency, and strong problem-solving skills to manage tickets, deployments, and security hardening in a regulated environment.

Qualifications

• 84 months experience in Desktop Engineering and related IT fields.
• Strong knowledge of Active Directory, Group Policy and Windows 11.
• Experience with MDM, VPN/VDI and network security best practices.

Responsibilities

• Provide technical support for hardware and software for end users.
• Oversee and establish Service Desk processes to deliver high-quality service.
• Ensure service support and delivery meet agency business needs.

Skills

Desktop Engineering

MDM

Active Directory

Networking concepts

Windows 11

PowerShell

VBScript

Security hardening

Image deployment

VPN/VDI support

2FA support

Education

Certifications relevant to MS Windows

Tools

Group Policy

Active Directory

VPN clients

MDM solution

Job description

The Department of Financial Services seeks an on-site Desktop Engineer in New York to deliver high-quality end-user support for hardware and software. You will help establish Service Desk processes and ensure delivery aligns with business needs.

The role requires extensive Windows experience, AD/GP proficiency, and strong problem-solving skills to manage tickets, deployments, and security hardening in a regulated environment.