A leading IT services firm is seeking a Windows Desktop & Deployment Specialist in Nashville, Tennessee. The role involves providing desktop support and deploying computers for end users, requiring significant experience with Microsoft operating systems and Active Directory. Ideal candidates will have strong troubleshooting and communication skills as well as familiarity with service desk applications. Join our team and support a variety of clients across the nation in delivering excellent IT services.
Qualifications
Three years of direct experience in desktop support.
Extensive exposure to Microsoft operating systems: Windows XP, Windows 7, Windows 8.
Thorough understanding of Active Directory.
Strong communication and customer interaction skills.
Highly-developed troubleshooting skills.
Responsibilities
Perform general administrative tasks utilizing Active Directory.
Provide desktop support for HP employees and contractors.
Ensure automated backup and anti-virus services are running correctly.
Interact with end users and management for application issues.
Follow documented processes for job tasks.
Skills
Desktop support
Microsoft operating systems
Active Directory
Communication skills
Troubleshooting skills
Tools
BMC Remedy
HP Service Manager
Job description
A leading IT services firm is seeking a Windows Desktop & Deployment Specialist in Nashville, Tennessee. The role involves providing desktop support and deploying computers for end users, requiring significant experience with Microsoft operating systems and Active Directory. Ideal candidates will have strong troubleshooting and communication skills as well as familiarity with service desk applications. Join our team and support a variety of clients across the nation in delivering excellent IT services.